The Business Analysis Senior Advisor role is responsible for leading business value creation and enhancing product health for Pharmacy web and mobile applications. The Business Analysis Senior Advisor understands the enterprise vision, business and technology objectives, and translates needs into requirements to ensure that expected outcomes are achieved. This role also supports the development, testing and release activities for every product increment.

Key Responsibilities:

• Review, map, and analyze business processes and translate them to functional (user stories) and non-functional requirements

• Leads, facilitates, and actively participates in the ideation workshops and envisioning phase for various initiatives

• Collaborates with the other BA’s on the team to expand product vision and define product increments for the development teams to implement

• Identify and recommend solutions to meet the operational needs and goals of the business

• Work on agile Scrum/Kanban teams in the role of BA to identify, document, and refine user stories to increase the degree of detail relating to acceptance criteria, assumptions, constraints, dependencies. Identify Business Rules and Data Elements associated with the user stories

• Analyze existing technical processes and being able to document it and recommend solutions to meet the operational needs and goals of the business.

• Investigate and assist the development team troubleshooting incidents and problems in Pharmacy systems (Member Portal and Android/IOS Apps, integration between Kroll and FnO/CE, integration with Process Weaver, Dialpad and Wholesalers)

• Assists with system and related process documentation including workflow processes.

Qualifications:

• Over 12 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience

• Over 10 years of elicitation and authoring experience requirements as well as interaction with external customers and internal stakeholders

• Hands on expertise in Agile Requirement analysis techniques used in SCRUM methodology

• Good understanding of SDLC (Software Development Lifecycle), including deployment and maintenance processes

• Excellent written & communication skills, including the ability to follow standards and methodology

• Very strong problem solving with a desire to understand.

• Strong customer focus, adaptable, flexible and willingness to learn and adapt.

• Ability to prioritize work load and meet multiple project deadlines.

• Ability to adapt in a dynamic work environment and make decisions with assistance from senior staff

• Willingness to work a flexible schedule to accommodate project deadlines.

• Experience working with software development teams.

• Ability to obtain enhanced reliability security clearance

NOTE: Internal candidate should apply before the posting deadline of March 20, 2024.

Express Scripts Canada is a Cigna company

Express Scripts Canada is a subsidiary of Express Scripts, a Cigna company. Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, wellbeing and peace of mind of those we serve. Cigna offers an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioural health, pharmacy, vision, supplemental benefits, and other related products.

About Express Scripts Canada

Express Scripts Canada is a leading health benefits manager and has been recognized as one of the most innovative. Our clients include Canada's leading insurers, third party administrators and governments. We work with these clients to develop industry-leading solutions to deliver superior healthcare in a cost-controlled environment. We provide Active Pharmacy™ services to more than 7 million Canadian patients and adjudicate more than 100 million pharmacy, dental, and extended health claims annually. Through our proprietary consumer intelligence, clinical expertise, and patients-first approach, we promote better health decisions for plan members, while managing and reducing drug benefit costs for plan sponsors.

It will be a condition of employment that the successful candidate obtains an Enhanced Reliability Clearance from the Federal Government. The candidate will be required to provide supporting documentation to receive clearance if required.

We offer a competitive salary and benefits package, along with a positive work environment built on solid corporate values, integrity, mutual respect, collaboration, passion, service and alignment.

We are an equal opportunity employer that promotes a diverse, inclusive and accessible workplace. By embracing diversity, we build a more effective organization that empowers our employees to be the best that they can be.

We are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities.

If you require accommodation in completing the online application process, please email: eschr2@express-scripts.com Do not email eschr2@express-scripts.com for an update on your application or to provide your resume as you will not receive a response.