The veteran assistant is responsible for helping the veteran service officer, with their responsibilities. 1. Maintains a knowledge of office machines, (i.e. computer, phones, scanner, fax machine and copier.) 2. Maintains paper and electronic files and filing systems for the purpose of providing reliable information 3. Scans documents into veteran files, i.e. DD214, marriage license, birth certificates and photos. 4. Answers telephone and takes messages. Responds to requests as appropriate 5. Schedule and coordinate meetings and appointments for CVSO 6. Open, sort and distribute incoming correspondence either through the mail or email 7. Process and tracks incoming documents, forms and other materials from both the US Departments of Veterans Affairs, National Claims Officers, Veterans Organizations and State and Local Units of Government 8. Records information into office database utilizing Veterans Information management System (VIMS). 9. Greets and handles veteran visitors. 10. Computer entry using VIMS, email and MS programs 11. Assists clients with questions concerning veteran services. 12. Distributes information of agency programs as requested. 13. Accurately listens to the needs of clients, and directs them to the department they need. 14. Helps clients fill out forms 15. Create and distribute monthly newsletter, flyers and promotional documents 16. Assist CVSO with event planning and project organization to include but not limited to Veterans Day & Memorial Day 17. Works with veteran service organizations such as the American Legion, DAV and VFW 18. Follows procedures for the maintenance and controlled release of military discharges following the directions as dictated by State Law. 19. Assures the security and distribution of health records, including but not limited to mental and physical health records due to HIPPA regulations. 20. Performs other related duties as assigned 21. The essential job duties for the position of Veteran Office Assistant is regular and timely work attendance and other duties as listed. DEADLINE: September 20, 2024