Our Americas Business & Sales Operations (BSO) is the center of excellence for cross-business execution performance, strategy & planning, and sales operations. The team helps scale execution, operationalize business & sales programs, drive business strategy, sales, and partner transformation that accelerate Microsoft’s business objectives locally across the Enterprise Business supporting Leaders, Managers, and Sellers.

Do you have a passion for enabling cutting-edge business insights and automated business processes and being part of delivering AI solutions, next generation BI, analytics, automation, and reporting to enable the Americas subsidiary? How about bringing people together to prioritize key needs, translate business requirements into technical solutions, managing projects from end to end, and driving the business forward? If so, the Americas Business and Sales Operations (BSO) team is looking to hire a Senior Sales Operations Program Manager - Field Enablement.

In this role, you will have a background in technology and project management experience and will be a key strategic partner (“voice of”) across our segments, sales teams and leadership to understand, prioritize, and rationalize business needs, pain points, gaps, successes, etc. around sales enablement, BI, Insights, analytics, and experience. Additionally, you will help train the Americas subsidiary across a variety of roles to land key sales enablement implementations. This team scales by utilizing standard worldwide platforms, processes and tools, and delivering Region and Segment level analytics to light up business insights that enable "One Microsoft" growth planning and speed in decision making.

By applying to this U.S. based position, relocation is not provided for the role.

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

Responsibilities

• Integrate and work with Americas field teams, Finance, Leadership, and Worldwide (WW) teams to prioritize business and insights needs aligned to priorities and execution

• Serve as the project manager as you move from business idea through technical implementation and landingin partnership with WW teams.

• Provide ad-hoc training support to ensure certain reports and tooling land and are adopted across the Americas

• Interpret data, analyze results, and ensure delivery of end-to-end deep data analysis/trends to “light up” actionable strategic insights related to stakeholder businesses & their impact across the Microsoft business

• Utilize/deliver standardized tools and reporting which enable speed, efficiency, and scale in the business to accelerate the efforts to enable standardized sales operations

• Locate and define new process improvement opportunities, including leveraging AI solutions

• Develop, execute, and drive the end-to-end Insights & Sales Enablement experience strategy for the Americas, with key systems like MSX Insights

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Business Administration, Marketing, Finance, Sales, Accounting, Information Systems, Social Sciences, or related field AND 8+ years experience in sales operations, project management, analytics, compensation, sales performance analytics, finance/business analyst, process improvement, business development, consulting, finance, marketing, or a related field

• OR equivalent experience.

• 7+ years of Project Management with proven record of delivering and landing sales enablement solutions

• 5+ years of enterprise experience in ANY combination of the following: translating business requirements into technical specifications, training on technical reporting/solutions, or data analysis and insights

• 3+ years of technical capabilities in data-related modeling/display solutions including but not limited to Power BI, Excel, SQL, DAX,or PowerApps

Preferred Qualifications:

• Business knowledge of Microsoft Commercial Solution Areas (ie, Modern Work, Azure, Biz Apps) and practical applications of AI for Enterprise customers.

• Effective communication and collaboration skills with capability to execute with business and IT stakeholders. (Functional - Ex. Sales, Partner, Services, Microsoft Field Sales - knowledge preferred)

• Proven executive communication and the ability to deliver clear instruction over digital, written, and live communications.

• Astute problem solving and analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy

• Experience with Microsoft and/or Industry business, Microsoft Partner ecosystem, Microsoft Sales Process, Sales operations and/or Finance

Sales Operations IC5 - The typical base pay range for this role across the U.S. is USD $115,000 - $200,300 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $146,200 - $219,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until February 5, 2025.

#SEO

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .