Club House Manager

Job ID

188716

Posted

10-Oct-2024

Service line

Advisory Segment

Role type

Full-time

Areas of Interest

Facilities Management

Location(s)

Mumbai - Maharashtra - India

About the Role:

DUTIES AND RESPONSIBLITIES

• A Club Manager is responsible for supervising all areas and operations of a particular premise.

• Club Managers usually have different job titles depending on the kind of Place they manage.

• Club Manager may manage dance or nightclubs, fitness and health clubs or country and social clubs.

• Whichever type of club they manage the club manager is generally responsible for coordinating the different functions done by all employees of the establishment.

• Manage all club activities and analyse all financial performance and organize work for all internal resources and recommend a solution to increase the productivity of the club.

• Design all financial plans and budgets and maintain an inventory of all club equipment and supplies and implement all company programs according to club policy.

• Develop all profit and loss statements for the club and prepare a required operating plan for the same and implement all improvement strategies for club and supervise the achievement of all club objectives.

• Administer all profit and losses for club and prepare monthly reports for the same and maintain good professional relationships with all members to recommend solutions to all issues and hire and evaluate staff performance.

• Train all staff members, conduct various planning sessions, and prepare reports for all staff performance in the club and organize weekly meetings to design effective strategies to achieve all club objectives.

• Provide development coaching to all members and prepare director reports for seniors and collaborate with the human resource department to implement all training programs.

• Oversee all training sessions of staff and ensure compliance to all loss prevention and human resources policies and assign all departmental heads for various club duties and resolve all employee pay issues if any.

• Develop and maintain an effective team culture at all times and prepare a schedule for shift coverage and evaluate everyday activities of the club and ensure cleanliness at all times.

• Provide an optimal level of customer services to all guests and administer all payrolls and ensure compliance to budget.

• Prepare and approve all cash management reports according to required standards.

• Club Manager is responsible for managing all daily club services throughout all Dining, Kitchen areas, Catering, Banquets, Front Office, and assuring that the needs of the club members and guests are consistently exceeded.

• Provide for a cohesive environment bringing together all divisions of Clubhouse operations.

• Develops an operating budget for each of the department’s revenue outlets, after approval, monitors, and takes corrective action as necessary to help assure those budget goals are attained.

• Managing booking of Café, Banquet Halls, Mini Theatre, Bowling Alley, Sports Area, and ensuring all equipment is intact. Vendor Management:

• Assures that all standard operating procedures for revenue and cost control are in place and consistently utilized.

• Ability to handle soft services, Gym instructors, Lifeguards, Front Office Executive and Technical team to ensure the club maintained appropriately.

• Attend House Committee meetings and ensure integration and coordination of all social events.

• Manage the long-range staffing needs of the department.

• Manage the overall operation of the club.

• Assure that effective orientation and training for new staff and professional development activities for experienced staff are planned and implemented.

• Inspect to ensure that all Safety, Sanitation, Energy Management, Preventive maintenance, and other standards are consistently met.

• Establish quantity and quality output standards for personnel in all positions within the department.

• Develop and implement policies and procedures for food and beverage departments.

• Assist in planning and implementing procedures for special club events, banquet hall. Café and house warming ceremonies and other functions.

• Greet guests and oversee actual service on a routine, random basis.

• Address the member and guest complaints and ensure appropriate corrective actions taken.

• Develop new and innovative ways in which to stimulate member activities and participation in club events.

• Approve all product invoices before submitting them to the accounting department.

• Maintain records of special events, house counts, food covers, and daily business volumes.

• Work with other department heads on special projects assigned by the Estate Manager.

• Ability to apply common sense for understanding to carry out instructions furnished in written, oral, or diagram form.

• Ability to deal with problems involving several concrete variables in standardized situations.

• While performing the essential functions of this job, the employee is usually indoors, in a controlled environment and experiences a moderate noise level in the work environment.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)