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• Operate phone to answer, screen, and forward calls, provided information, takedmessages, and scheduling appointments.
• Greet customers entering the office, quickly determine the nature and purpose of visit
• Receive payment and record receipts for services.
• Transmit information and documents using computer, mail, or facsimile machine.
• Hear and resolve complaints from customers or the public.
• Accurately file and maintain records.
• Perform administrative support tasks, such as proofreading, and operating calculators or computers to work with pay records, invoices, and balance sheets
• Collect, sort, distribute, and prepare mail, messages, and courier deliveries.
• Calculate and quote rates for insurance policies and other products and services.
• Process and prepare memos, correspondence, travel vouchers, and other documents.
• Enroll individuals to participate in programs and notify them of their acceptance.