Job Information
Ocean Reef Resort Chief Engineer in Myrtle Beach, South Carolina
The Chief Engineer oversees the planning, organization, and development of the Maintenance Department, including the management of the grounds-keeping team. This role is responsible for coordinating preventive maintenance programs, managing renovation bids, and overseeing the departments financial operations to ensure efficiency and compliance with organizational standards.
Chief Engineer responsibilities include, but are not limited to:
- Plan, organize, and monitor the work of the maintenance team members (including the grounds team) daily to ensure compliance with our high-quality standards, which requires continuous visual inspections of guest rooms, public areas, and back of the house areas.
- Communicate effectively, both verbally and in writing, to provide clear direction to team members. Recruits (hires), trains, coaches and counsels maintenance and grounds team members, following company, state, and federal regulations.
- Performs reviews of the maintenance team; manages and motivates maintenance management team in the administration of their duties.
- Develop, implement and manage programs for the operation and maintenance of all guest rooms, associate areas, equipment, physical structures and landscaping. Ensure all emergency procedures are trained and implemented.
- Manages finances of maintenance operations including budget and inventory controls. Controls expenditures, labor, supplies, etc. in relation to resort financial forecasts and budget. Maintain systems and controls to provide adequate supplies for efficient operations of the department.
- Coordinate renovation bidding, define the cost and scope of the project and oversee the general contractor and subcontractors to ensure quality work is performed.
- Work with contractors and maintain records on special projects.
- Invoice special projects and act as liaison between subcontractors and management
- Monitors daily Time and Attendance of staff to prevent any mistakes with payroll and to avoid any overtime for the department.
- Demonstrate positive leadership characteristics which inspire team members to exceed standards, and promote team empowerment.
- Service metrics responsibility related to areas of control (i.e. - guest service scores and TripAdvisor)
- Knowledge of OSHA and safety standards within the maintenance department.
- Delegate duties and projects with consistent follow up.
- Answer and document all incoming calls from the housekeepers, supervisors, front desk and guests.
- Work with homeowner services, as needed.
- Interrogate and reprogram entry door locks.
- Other duties, as assigned by the Resort or General Manager.
What Are We Looking For?
- Proficient with various facets of building maintenance (ex. HVAC, plumbing, repair work, electrical, etc).
- Previous experience managing a team of maintenance 10+ associates through motivation, coaching and development.
- CPO certification and experience with pool maintenance preferred.
- Hospitality and condotel experience preferred.
- Proven comfort and experience to interact effectively with all levels of management, guests, associates, and homeowners, both inside and outside of the organization.
- The ability to anticipate customer needs, change goals and direction quickly and multitask.
- Capable of using independent judgment/solid decision making skills.
- Activator/self-motivated to accomplish goals, with a strong sense of responsibility.
- Proficiency with general office PC applications (i.e. word processing, spreadsheets, databases).
- Demonstrated sound organizational, coordinating and personal interface skills.
- Demonstrated excellent written and verbal communication skills.
- Proven job reliability, diligence, dedication and attention to detail.
What can you look forward to?
All team members enjoy
WEEKLY PAY!
Qualifying team members may enjoy the following benefits:
- Medi al and Dental insurance
- Supplemental insurance plans (ex. Vision, Life, etc)
- Paid Time Off
- 401(k) retirement plan with company match
- Bereavement Leave
- Jury Duty Pay
- Employee Assistance Program
- David L. Brittain Scholarship Program
- Tuition Reimbursement
- Resort Accommodations Discount
- And more!