Description We are offering a long term contract employment opportunity for a Medical Scheduler in the healthcare industry, based in Nashville, Tennessee. The role will involve managing patient appointments, handling inbound calls, and utilizing a range of healthcare and customer service software systems.

Responsibilities:

• Utilize various software systems such as ADP - Financial Services, Allscripts, Cerner Technologies, CRM, and EHR SYSTEM to manage and process patient information.

• Schedule patient appointments, ensuring efficient and accurate coordination of medical services.

• Handle inbound calls from patients, providing high-quality customer service and resolving any inquiries.

• Assist patients with any billing functions, ensuring clarity and understanding of medical charges.

• Monitor and manage patient accounts, taking appropriate action where necessary.

• Work within a team environment to ensure the smooth operation of the healthcare facility's scheduling and customer service functions.

• Maintain up-to-date knowledge of healthcare regulations, medical terminology, and patient rights.

• Collaborate with medical staff to ensure patient needs are met and appointments are scheduled efficiently.

• Utilize your skills in 'About Time' to manage time effectively and maintain an organized work environment. Requirements • Proficiency in ADP - Financial Services

• Experience with Allscripts and Cerner Technologies

• Comfortable with CRM systems

• Familiarity with EHR SYSTEM

• Knowledge of About Time software

• Ability to handle Answering Inbound Calls effectively

• Capable of Assisting Patients with various queries

• Experience in Billing Functions

• Proven experience in Call Center Customer Service

• Must be capable of maintaining patient confidentiality and adhering to HIPAA standards.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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