Description

Introduction

Do you want to join an organization that invests in you as an Operations Analyst II? At Parallon, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

• Free counseling services and resources for emotional, physical and financial wellbeing

• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

• Employee Stock Purchase Plan with 10% off HCA Healthcare stock

• Family support through fertility and family building benefits with Progyny and adoption assistance.

• Referral services for child, elder and pet care, home and auto repair, event planning and more

• Consumer discounts through Abenity and Consumer Discounts

• Retirement readiness, rollover assistance services and preferred banking partnerships

• Education assistance (tuition, student loan, certification support, dependent scholarships)

• Colleague recognition program

• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Operations Analyst II like you to be a part of our team.

Job Summary and Qualifications

The Revenue Cycle Operations Analyst II designs, develops and implements process improvement solutions for Parallon Revenue Cycle departments through the use of business analytics methodologies. The candidate, in collaboration with other members of the Revenue Cycle Strategic Business Services team, develops business cases, designs proof of concepts solutions and makes recommendations to improve revenue cycle processes including but not limited to denials and discrepancy management. The Revenue Cycle Operations Analyst II will work with the management and IT to incorporate findings into process improvement initiatives, workflow enhancements and training opportunities.

What you will do in this role:

• Understanding of Parallon revenue cycle operations, including business processes, tools, and technologies

• Ability to identify Revenue Cycle process improvement opportunities and implements solutions to improve effectiveness and efficiencies of revenue cycle operations and decision making process

• Collaborates professionally with all internal and external business partners

• Communicates regularly with Shared Service Center and other field executives to ensure smooth data collection and reporting processes

• Stays focused and proactively prioritizes initiatives; determines tasks and resources, and schedules with ability to multi-task

• Demonstrates strong verbal and written communication skills

• Independent, innovative, creative, self-managing individual with the ability to succeed with general directions

• Exhibits strong teamwork and provides mentorship to more junior team members

• Exhibits technical aptitude and advanced experience with different analytics tools

• Can resolve simple, moderate and complex issues without assistance

• Participate in departmental training and professional development opportunities when available

What qualifications you will need:

• Bachelor’s Degree required. Master’s Degree preferred.

• 3-5 years of relevant experience.

• Strong healthcare background/experience preferred.

• Experience in coding SQL and developing analytics solution using Microstrategy Visual Insight, Tableau, Power BI, and/or QlikView. Expert knowledge of Microsoft Office.

• Demonstrated analytical skills and excellent computer skills with demonstrated spreadsheet and database expertise.

• Knowledge of Revenue Cycle business processes; excellent oral and written communication skills in individual and group setting; successful performance requires a high level of teamwork and collaboration across Parallon Business Performance Group and ability to work within a matrix leadership structure.

Parallon (https://parallon.com/) provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Operations Analyst II opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.