Project Director

Location: Alternate locations may be considered. This position will work a hybrid model (remote and office). The ideal candidate will live within 50 miles of one of our PulsePoint locations.

CareBridge Health is a proud member of the Elevance Health family of companies, within our Carelon business. CareBridge Health exists to enable individuals in home and community-based settings to maximize their health, independence, and quality of life through home-care and community based services.

The Project Director is responsible for identifying key people to bring about change and develops a network of contacts and targets specific people to achieve project goals and objectives. The position connects Clinical Operations, External Clients, Product, and Client Success to ensure that CareBridge operations are working effectively within each market. As part of the Decision Support leadership team, this role also supports complex initiatives including the development of response plans to client requests as well as taking on opportunities to improve or evolve service delivery.

How you will make an impact:

• Manages projects across business units, regions or the enterprise; influences at all levels within the organization, often setting strategy and direction; coaches and mentors project team members; mentors other project managers around project management methodology; determines project scope; develops resource, risk, quality, cost, and scope management plans; develops training plans; defines, recommends and secures contractual agreements for services and products; coordinates requirements, schedules implementation and post-implement plans, and develops service-level agreements for vendor partners and global resources firms; develops requirements documents; develops project approval matrix; identifies project team training and tool needs; defines quality gates for each project methodology phase; defines critical success factors; establishes and manages the project warranty period.

• Owns the Decision Support value capture waterfall (ensuring operational actions convert to client value) by serving as the primary liaison between internal and external clinical teams as well as client success to identify and bridge model alignment challenges impacting value capture.

• Develops internal Decision Support workflows and standard operating materials which are responsive to market variation in plan operations and Medicaid coverage and payment policy.

• Acts as operational lead on Decision Support New Market launches integrating CareBridge Decision Support into state Medicaid programs and HCBS waivers.

• Ensures that Decision Support teams are on track on assigned new market Decision Support implementation tasks, proactively escalating risks and identifying potential solutions.

Minimum Requirements:

Requires a BA/BS in a related field and minimum of 9 years professional project management experience, which at least 7 years are spent leading and directing large project tasks; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities, and Experience:

• Awareness of significant contributing factors to manage project change and demonstration of a solid understanding of end to end business processes and the critical IT dependencies strongly preferred.

• Masters in Project Mgt preferred.

• Project Management Professional (PMP) certification preferred.

• Leadership experience working in the managed care/healthcare insurance industry.

• Exceptional strategic thinking, decision-making, problem-solving skills, and adaptability highly preferred.

• Proven ability in collaborating with cross-functional teams and coordinate efforts towards common goals strongly preferred.

• Experience interacting confidently with senior management and executive level stakeholders, as a subject matter expert and comfortable with influencing decision-making preferred.

• Excellent written, oral, presentation and interpersonal communication skills with the proven ability to negotiate

• Proficient of Microsoft Office products, most notably in PowerPoint, Teams, Outlook, Excel, and Word, strongly preferred.

If this job is assigned to any Government Business Division entity, the applicant and incumbent fall under a 'sensitive position' work designation and may be subject to additional requirements beyond those associates outside Government Business Divisions. Requirements include but are not limited to more stringent and frequent background checks and/or government clearances, segregation of duties principles, role specific training, monitoring of daily job functions, and sensitive data handling instructions. Associates in these jobs must follow the specific policies, procedures, guidelines, etc. as stated by the Government Business Division in which they are employed.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.