Description Recovery Coach Program/ Location: Community Based Recovery Support program (CBRS)/ New Bedford Education: High School diploma preferred or lived experience with substance use disorder & recovery Pay Range: Starting at \$21/hour (Experience & education dependent) Status: Full time Shift: Monday through Friday 8am-4:30pm Recovery Coach Requirements Must present as courteous and professional at all times Demonstrated flexibility and ability to perform multiple tasks Must have excellent verbal and written communication skills, including the ability to organize ideas in logical and clear fashion Proficient and knowledge of basic computer skills and software programs including the ability to learn, use and train HPAO`s electronic medical records An understanding of the relationship between substance use and mental health issues and/or self-help programs Knowledge of the addiction treatment services system and recovery support services; An understanding of boundaries and ethics Comply with Federal Regulations, 42 CFR Part 2, Substance Abuse Confidentiality Regulations and HIPAA Regulations Certification in the HPAO approved de-escalation program Ability to work collaboratively with alcohol/drug dependent clients from diverse legal, social, economic, ethnic, cultural and racial backgrounds as well as family members, insurance providers and outside providers; Ability to work independently without direct supervision while adhering to the program?s philosophical team approach; Established contacts and recovery partnerships in the community; Participation in annual TB screening CPR Certification Recovery Coach Duties & Responsibilities Must provide emotional and social support. Must support Members in making positive life changes and developing skills to facilitate their recovery. Must help Members to discuss and try new strategies for developing recovery-supportive friendships, reconnecting or improving family relationships, and identifying and using recovery-community networks. Must assist Members in creating personally meaningful links to treatment, peer recovery support services, and mutual aid and support them in their efforts to build their capacity to move between and among these services and supports as needed. When appropriate, the RC must use the peer relationship to assist with motivation and facilitate connections to primary and specialty medical, dental, and mental health services as well as social services, including applying for benefits and navigating other relevant systems, such as criminal justice and child protection/child welfare. Must act as a recovery liaison and support the Member in preparing for or accompanying the Member to meetings with, for example, probation officers, social workers, and child protection/child welfare workers. Must provide linguistically appropriate and culturally sensitive peer recovery supports that embrace the diversity of Members? identities, including racial, ethnic, gender/gender identity, sex, sexual orientation, physical and intellectual challenges, and their chosen pathway to recovery. Must serve as an advocate for Members and assist Members in learning self-advocacy skills. Must act as a mentor, assisting the Member?s recovery process and supporting the Member?s goals and decisions; the RC must also support the Member in creating and enacting a Wellness Plan. Must provide temporary assistance with transportation to essential self-help, peer support, and medical and behavioral health appointments while transitioning to community-based transportation resources. Must deliver services on a mobile basis to Members in any setting that is safe for the Member and staff. Must work collaboratively with the pregnant and/or parenting Member to create and coordinate Plan of Safe Care (also called Family Support Plan) specifically designed to help the Member identify needed services for recovery and parenting;