Job Information
TEKsystems CSR - Operations Coordinator - 19 Hr - Berlin Wisconsin in New Berlin, Wisconsin
New exciting position in Berlin, WI (100% on-site) Great opportunity!
Job Description
The Operations Coordinator is responsible for all tasks before information goes to warehouse teams. Coordinates with customer service team, retail teams, and call center members.
This role takes patient phone calls, that would include troubleshooting equipment, evaluations on current oxygen systems, scheduling etc.
Works with our hospice partners to arrange delivery and pick-ups.
Responsible for helping our walk in patients with equipment delivery/returns.
Routing and dispatch (coordination with our drivers and warehouse)
High level of comfort with typing and using Microsoft 365 (teams/email etc)
Can either work in our dispatch office (within the warehouse) or a cubicle b/c space is limited.
Job title: Operations Coordinator
Pay: 19.00 –19.50 hr
Location: New Berlin, Wisconsin, 53151
Hours/days: M- F 8:30 am - 5:30 pm
Duration: 4-month Contract to hire perm
Start date: 2/24
Additional Skills & Qualifications
MUST HAVES:
Team player mindset
Previous Customer Service experience
Strong understanding of computer programs, all communication done on Teams
NICE TO HAVES:
Team lead/shift lead experience
Healthcare experience
Communication with drivers/dispatchers
Benefits
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in New Berlin,WI.
Application Deadline
This position is anticipated to close on Feb 18, 2025.
Pay and Benefits
The pay range for this position is $19.50 - $19.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in New Berlin,WI.
Application Deadline
This position is anticipated to close on Feb 19, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.