JOB REQUIREMENTS: Medical Billing Services Specialist Location: New Berlin, US Job Family: Finance Country/Region: United States Medical Billing Services Specialist \| Atos Medical-US \| New Berlin, WI This position is remote but requires you to be commutable to New Berlin, WI for orientation and training/employee events as needed. Join a growing company with a strong purpose! Do you want to make a difference for people breathing, speaking and living with a neck stoma? At Atos Medical, our people are the strength and key to our on-going success. We create the best customer experience and thereby successful business through our 1200 skilled and engaged employees worldwide. About Atos Medical Atos Medical is a specialized medical device company and the clear market and technology leader for voice and pulmonary rehabilitation for cancer patients who have lost their voice box. We design, manufacture, and sell our entire core portfolio directly to leading institutions, health care professionals and patients. We believe everyone should have the right to speak, also after their cancer. That\'s why we are committed to giving a voice to people who breathe through a stoma, with design solutions and technologies built on decades of experience and a deep understanding of our users. We are seeking aMedical Billing Services Specialistto join our team! Summary: The Medical Billing Services Specialist maintains a timely revenue cycle including collecting on accounts for all of the goods provided by Atos Medical. This individual is responsible for collection activities at all levels of delinquency up to charge-off; supports all aspects of collections on all accounts including reimbursement from insurance payers and private pay customers. Job Responsibilities: Service Center and Patient Financial Services Receive incoming calls from customers regarding patient accounts not limited to statements, billing, claims, denials, and all other reimbursement matters. Investigate escalated customer billing inquiries and take appropriate action to resolve the account. Researches, resolves, corrects, and prevents invoice discrepancies by active interaction with customers and other appropriate staff/departments. Routes pending insurance and claims processing matters to appropriate staff for follow up. Communicate medical insurance coverage benefits (in network / out of network) including out of pocket responsibilities, deductible, and coinsurance. Answer questions regarding the processing of medical claims including denials by insurance companies for products provided. Resolve customers\' billing complaints by performing activities in billing cycle not limited to resolving hold accounts, granting adjustments (write-offs), and small balance reviews. Prepares and sends correspondence to customers related to invoices and payment history when requested. Collaborates... For full info follow application link. EOE M/W/Vets/Disabled ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/3FDAD2710ECA4F8F