Tomorrow is our home.

At BSH, People Matter. Bring your unique skills, capabilities, and experiences to our dynamic teams where your contributions will drive our innovation culture. We strive to be a workplace that values people and supports opportunities for continuous professional and personal growth. As a leading manufacturer of home appliance brands Bosch, Gaggenau, and Thermador, we prioritize having a consumer centric mindset and creating positive experiences for the consumer throughout all interactions with our products and services. Join us now and give your career a home.

You Belong Here.

Transportation Supervisor

New Bern, NC / Full-time

Your responsibilities

The Transportation Supervisor ensures the most cost-effective and process-oriented distribution of home appliances to BSH customers.

• Oversee end-to-end planning of customer shipments and returns, ensuring efficient execution and coordination.
• Manage the team to optimize processes and maintain communication with stakeholders to meet customer and business goals.
• Supervise shipment information flow to warehouses and transport companies, ensuring adherence to BSH distribution processes and timely communication.
• Supervise the assignment, release, and coordination of transport companies to execute shipments for BSH.
• Oversee the continuous monitoring of transportation capacities and on-time performance for shipment pickups and deliveries.
• Monitor lead-time for planning and execution of open deliveries.
• Make operational decisions to resolve irregularities in deliveries and returns, ensuring customer appointments and shipping commitments are met.
• Supervise the control and reporting of deliveries and returns, analyzing results, and recommending process improvement opportunities.
• Lead the coordination with BSH warehouses to implement and enhance customer delivery and return processes, identifying gaps and proposing solutions.
• Regularly communicate with carriers and customers to optimize customer delivery and return processes.
• Initiate and lead cross-departmental coordination, particularly with Order Management, Demand Planning, and Sales to improve customer delivery and return processes.
• Assist the Nat'l Transportation Manager in ensuring that team key performance indicators are met and drive continuous improvement.
• Continuously monitor and improve team efficiency by researching and implementing process improvements.
• Supervise and mentor staff in distribution practices, providing guidance and development opportunities to enhance skills, improve performance, and ensure adherence to best practices.
• Lead the development, stabilization, and optimization of new transportation networks, while analyzing customer transportation flows to identify and implement dynamic routing opportunities.
• Allocate and manage staff resources based on changing logistics needs.
• Monitor the quality, cost, and efficiency of goods movement across the supply chain.
• Assess current systems and processes to identify gaps, needs, and improvement opportunities, including cost reduction initiatives.
• Perform all other duties as assigned.

Your profile

Bachelors degree (Business, Logistics, or related field) - Required

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