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Rutgers The State University Scheduling Coordinator in New Brunswick, New Jersey

Position Details

Position Information

Recruitment/Posting Title Scheduling Coordinator
Job Category Staff & Executive - Administrative & Support
Department RHG-RWJ OHNS Clinic
Overview
New Jersey's academic health center, Rutgers Biomedical and Health Sciences (RBHS) takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health. Aligned with Rutgers University-New Brunswick and collaborating university wide, RBHS includes eight schools, a behavioral health network, and six centers and institutes that focus on cancer treatment and research, neuroscience, clinical and translational research, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research.Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers.Our clinical and academic facilities are located throughout the state including New Brunswick, Piscataway, Newark, Scotch Plains, Somerset, Blackwood, and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, University Hospital in Newark, and other affiliates.Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives.
Posting Summary
Rutgers, The State University of New Jersey, is seeking a Scheduling Coordinator for the department of Surgery at the Robert Wood Johnson Medical School.The main purpose of the Scheduling Coordinator position will be to coordinate all aspects of the Department of Head and Neck Surgery & Communication Sciences surgical scheduling and financial matters including procedure scheduling, authorization, patient financial responsibility, cosmetic estimates, and monitoring insurance reimbursement for accuracy. The Scheduling Coordinator oversees surgical scheduling and ensures that all office visits, surgeries, and outpatient procedures are scheduled and authorized in an organized, efficient, and timely manner. This position requires interaction with patients, insurance companies, and other Rutgers/RWJ Barnabas departments, and competency in providing care to patients in all age categories.

Among the key duties of this position are the following:
  • Liaison to the RWJUH OR and ambulatory surgical staff to ensure that all instruments, equipment, and appropriate staff/technicians are available. Coordinates surgical schedules for physicians and physician assistants to ensure appropriate use of block time and maximum productivity.
  • Coordinates surgical scheduling team and communicates any issues to Program Administrator. Confirms surgical cases are booked appropriately and any required authorization and/or payment is correct and obtained beforehand. Ensures that all authorizations are documented in relevant systems and that all information entered complies with patients' insurances. Assists with scheduling surgical cases, outpatient procedures, and pre-certification as needed.
  • Develops processes and procedures for efficient workflow. Creates and updates surgical scheduling/payment forms and protocols. Maintains surgical procedure spreadsheet.
  • Orients and trains new surgical scheduling staff. Provides feedback to Administrator for evaluations.
  • Manages ED and post-call patient follow-up. Investigates coverage for uninsured, motor vehicle accident, and work comp patients. Communicates findings to RWJBarnabas Patient Access team. Assists patients that are uninsured or underinsured in obtaining/completing applications for public benefits, charity care, or other financial sponsorship.
Position Status Full Time
Hours Per Week
Daily Work Shift
Work Arrangement
This position requires a fully on-site work arrangement.
FLSA Exempt
Grade 22S
Position Salary
Annual Minimum Salary 60543.00
Annual Mid Range Salary 72444.00
Annual Maximum Salary 85865.00
Standard Hours 37.50
Union Description HPAE 5094
Payroll Designation PeopleSoft
Benefits
Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.
Seniority Unit
Terms of Appointment Staff - 12 month
Position Pension Eligibility ABP
Qualifications

Minimum Education and Experience
  • Bachelor's degree plus two (2) years' experience in a university setting or large business office with responsibility for surgical scheduling, case review, and analysis and evaluation of financial, organizational, and/or administrative practices.
  • Equivalent education, experience, and/or training may be substituted for the education requirements.
Certifications/Licenses
Required Knowledge, Skills, and Abilities
  • Must be detail oriented, hold self accountable to high standards of professional excellence, and be able to maximize resources on a continued basis.
  • Must have excellent interpersonal/human relations skills, excellent verbal and written communication skills, and the ability to maintain records and files.
  • Knowledge of spreadsheet applications and MS Office.
  • Must be proficient in computer applications as required by the department.
Preferred Qualifications
Equipment Utilized
Physical Demands and Work Environment
  • Physical Demands: Standing, sitting, walking, talking, or hearing. No special vision requirements. Ability to lift or exert up to 25 lbs.
  • Work Environment: Busy office environment with moderate noise.
Special Conditions
Posting Details

Posting Number 25ST0320
Posting Open Date
Special Instructions to Applicants
Regional Campus Rutgers Biomedical and Health Sciences (RBHS)
Home Location Campus Downtown New Brunswick
City New Brunswick
State NJ
Location Details
Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.
Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, p regnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement

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