Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is looking for a detail-oriented individual to join our Data Center Engineering Operations Team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this team works to ensure that the data center's MEP operates at 100% availability while maintaining first-class customer service to the teams and groups within the data centers.

The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. The CE serves as an expert technical resource interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support AWS.

This position will work with the night teams to ensure training and drills are conducted and completed successfully, ensuring properly trained night staff.

Key job responsibilities

• Act as the primary escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.

• Perform root cause analysis of equipment failures, and troubleshooting of facility within internal Service Level Agreements (SLA).

• Provide training and guidance to Engineering Operations Technicians and responsible for working with Facility Manager (FM) to set team culture.

• Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams

• May assist in the build out of new facilities and assist in projects to increase current facility efficiency

• Working outside of normal business hours for routine maintenance as required, including responding to out-of-hours emergency calls.

• Communicate complex technical information to a non-technical audience.

• Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency

• Ensure all safety procedures are adhered to by vendor and Amazon staff

• Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance.

• Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day to day tasks

Physical Requirements:

Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:

• Regularly lift and/or move up to 39 pounds independently

• Participate in group lifts for 40+ pounds

• Maintain balance and perform construction tasks while on a ladder

• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position

• Work in an environment requiring provided ear protection

About the team

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• High School diploma or equivalent

• 5+ years of relevant work experience in a data center or other critical environment

• 4+ years of Facilities Management Experience

Preferred Qualifications

• Associates or Bachelors in applicable engineering field or mechanical or electrical trades

• Operating engineering licenses such as DC II, DC III, or equivalent

• Stationary Engineering or Building Engineering License

• Electrical or mechanical Journeyman License, CFC license, NFPA 70E

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.