The Opportunity:  

The Community Manager will be responsible for developing and executing strategies to engage our audience across various platforms, including newsletters, forums, and social media. This role requires a creative and analytical individual who can foster a positive community environment, enhance user engagement, and collaborate with cross-functional teams.

Key Responsibilities:

• Community Engagement:

• Develop and implement strategies to grow and engage the Screen Rant community.

• Foster a welcoming and inclusive environment for all community members.

• Monitor on-site community forums and other platforms to engage with users and address their needs.

• Content Management:

• Oversee the production and distribution of our portfolio of newsletters, ensuring content is engaging, accurate, and delivered on time.

• Collaborate with content creators and editors to source and curate content that resonates with our audience.

• Manage user-generated content and ensure it aligns with company guidelines and standards.

• Moderation and Support:

• Supervise on-site comment moderation teams to ensure community guidelines are upheld.

• Train and support moderators, providing them with the tools and resources needed to effectively manage community interactions.

• Address user inquiries, feedback, and concerns in a timely and professional manner.

• Analytics and Reporting:

• Track and analyze key community metrics such as engagement rates, growth, and user behavior.

• Provide regular reports with insights and recommendations to improve community strategies.

• Utilize data to identify trends and opportunities for enhancing user experience on community forums and newsletters.

• Collaboration:

• Work closely with marketing, editorial and social teams to align community initiatives with overall company goals.

• Coordinate with the IT team to implement new community features and improvements.

• Participate in cross-functional projects to drive user engagement and retention.

  Qualifications and Experience:

• Education:

• Bachelor's degree in Communications, Marketing, Journalism, or a related field preferred.

• Experience:

• Proven experience in community management, social media management, or a similar role.

• Familiarity with online forums, social media platforms, and content management systems.

• Experience in the entertainment industry or a strong passion for movies, TV shows, and pop culture is a plus.

• Skills:

• Excellent written and verbal communication skills.

• Strong organizational and multitasking abilities.

• Proficient in data analysis and reporting tools.

• Ability to work independently and collaboratively in a remote setting.

  Application Process: If you are passionate about the entertainment industry and have the skills to engage and grow an online community, we'd love to hear from you. Please submit your resume and a cover letter detailing your experience and why you're a great fit for this role

Please note: this is a completely remote position, but New York local is preferred

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