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JPMorgan Chase Digital Product Sales - Product Manager - Associate in New York, New York

Join JPMorgan Chase & Co., a global leader in financial services, as a dynamic Associate in our Markets division. Shape the future of our Client Relationship Management (CRM) platform by contributing to the success of our Sales and Research teams. The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.

Job summary:

As a Product Manager, you will focus on driving engagement of our cutting-edge CRM platform tailored for Sales and Research and contributing to the advancement of the product. Drive user engagement and product innovation, connect with users and stakeholders to ensure adoption, map feedback to product enhancements and pre-empt key features to develop to further advance the product. In addition to owning a marketing and adoption plan for CRM, the incumbent will also partner with our data strategy team to deliver timely and relevant information to Sales, which will further drive personalization of client service.

Job responsibilities:

  • Ensure product adoption and value realization.

  • Accountable for product adoption targets and regular user engagement

  • Collaborate with internal stakeholders to gather requirements and prioritize features and act as the liaison between business units and technology teams.

  • Incorporate user feedback and industry best practices into design enhancements.

  • Leverage data analytics to drive engagement, product decisions and measure success.

  • Implement features that enhance data-driven insights for Sales and Research.

  • Proactively identify and mitigate risks associated with the platform.

  • Evangelize and articulate a clear product vision and strategy for the CRM platform and align platform capabilities with Sales and Research needs.

Required qualifications, capabilities, and skills:

  • Bachelor's degree in Business, Finance, Technology, or related field

  • Proven interest in developing Digital Solutions and Products, preferably within Markets.

  • Good understanding of CRM systems and their application in Markets Sales and Research environments.

  • Excellent leadership, communication, and interpersonal skills.

  • Ability to manage multiple priorities in a fast-paced, dynamic environment.

  • Proficiency in data analysis and familiarity with relevant tools and technologies.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Base Pay/Salary

New York,NY $135,000.00 - $200,000.00 / year

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