Job Information
Operational Technology Integrators Field Technician in New York, New York
With a high degree of autonomy, conducts programming and commissioning and general servicing of automatic control systems (including detailed troubleshooting of systems). These systems may include HVAC, Power Metering, Lighting Control. Responsible for high levels of customer satisfaction through direct, on site, customer interface. Properly completes required project and service documentation. Requires travel up to 75% of the time.Principal Duties•Consults with the customer through data gathered and site assessments. Assists sales by providing technical recommendations for sales leads.•Manages assigned work to meet professional and efficient execution of time and customer satisfaction. Reports problems or changes to management immediately. Interfaces with project manager or subcontractors on projects to coordinate activities as required in an ethical and professional manner.•Provides sketches of field changes and discrepancies for engineering corrections and drawings. May assist with job layouts and bid proposals.•Communicates with customer upon arrival and before leaving the work site. Ensures high levels of customer satisfaction. Meets regularly with customer to become familiar with operating problems. Keeps customer informed on the nature of service provided, outstanding issues and recommends system enhancements, upgrades, and or replacement. Promotes the sale of add-on work.•Adheres to all Company and customer safety standards. Provides safety leadership and instruction to all controls technician. Provides safety awareness while working on site with subcontractors.•Trains the customer in control systems operations.•Other duties related to the commissioning and servicing of building controls and facilities management systems and energy management systems as assigned.
Minimum Salary: 100000 Maximum Salary: 150000 Salary Unit: Yearly