Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

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To deliver the highest quality of customer service to staff, visitors and contractors whilst ensuring a friendly front of house welcome. Providing effective and efficient support in the management of room bookings and further assist facilities co-ordination to guarantee a smooth running of the office and reception.

What You'll Do:

• Meet all visitors and contractors at reception as first point of call, ensuring first class customer service is always provided.

• Ensure all visitors and contractors are registered with building security/reception and logged.

• Continually monitor your Amex GBT mailbox and action/file, accordingly, prioritising any urgent tasks as required.

• Book meeting room requests for key stakeholders and manage cancellations as these arise.

• Update the visitors, staff, and contractors log, storing data in the reception folder in line with compliance and ready for audit purposes.

• Daily collections of mail/packages from the loading bay. Sorting, logging, and notifying the relevant individuals/departments with special arrangements to be made for larger deliveries.

• Action and track outgoing packages and letters for USPS and other carriers.

• Manage incoming calls in a friendly and polite manner as the face of the Company.

• Assist Facilities team in allocation and management of staff and contractor/ visitor passes, replacing and cancelling where necessary.

• Manage the locker allocation.

• Log vendor/building/maintenance service faults if required to support building/facilities management.

Support in health and safety checks and logging within the office if required to support building/facilities management.

Location

New York, New York, United States

The US national hourly wage range for this position is from $15.00 to $30.00 per hour. The national range provided includes the hourly rate that GBT expects to pay for the role. Actual hourly wage rate will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.

This role is eligible for an annual Performance Based Incentive, which rewards participants based on company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits at a glance (https://explorer.amexglobalbusinesstravel.com/rs/346-POJ-129/images/GBT_2023BenefitsAtAGlance_Without_Rates_Final.pdf)

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• Wellbeing resources to support mental and emotional health for you and your immediate family.

• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here (https://explorer.amexglobalbusinesstravel.com/rs/346-POJ-129/images/Additional%20Disclosures%20in%20Accordance%20with%20the%20LA%20County%20Fair%20Chance%20Ordinance.pdf?version=2) for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement (https://www.amexglobalbusinesstravel.com/gbt-recruitment-privacy-statement/) .

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Click Here to Learn More (https://www.amexglobalbusinesstravel.com/careers/)