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City of New York Regional Director, Bureau of Food Safety and Community Sanitation in New York, New York

Job Description

The Bureau of Food Safety and Community Sanitation (BFSCS) protects the public, including New York's most vulnerable citizens from a broad range of hazards that may pose a threat to health or safety. This includes hazards related to food safety wherever meals are served to the public, including restaurants, school cafeterias, mobile food vending carts, senior centers and soup kitchens, firsthand and second-hand smoke for all places of employment and public spaces. BFSCS also monitors compliance with regulations in other facilities, such as tattoo parlors, correctional facilities, and homeless shelters. Additionally, BFSCS investigates environmental health complaints received from New York City residents.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

Under the supervision of the Director of OTPS, Budget & Grants this candidate will manage the Zerega facility, the surrounding grounds and a variety of supplies and equipment.

  • Supervise two custodial staff, two Principal Administrative Associates and/or temporary work support staff as required. This will also include oversight of any other needed facilities/operational support staff who may be solicited to perform building cleaning, maintenance tasks, groundskeeping, furniture removal and/or vendor services, etc.

  • Work closely with the Executive Director and Senior Director of Field Operations to provide oversight of all inspections conducted at the facility.

  • Perform special inspections, assignments, and investigations of difficult or unusual situations and takes appropriate corrective action.

  • Manage day-to-day operational tasks, ensuring the facility is clean, well maintained and functioning efficiently.

  • Effectively facilitate communication with various departments superiors, colleagues, and staff to ensure smooth processes and implementing efficient operational goals appropriately escalating concerns.

  • Respond to telephone/in-person customer inquiries from mobile vendors regarding issues related to the processing and issuance of mobile food vending permits and licenses. Inform customers of required forms and documentation.

  • Plan and execute logistical aspects of operations, including scheduling, inventory, and facility coordination.

  • Collaborate with leadership and team members to streamline processes and improve efficiency within the facility.

  • Provide training and/or arrange facility related training for custodial and administrative staff.

  • Work in conjunction with the Bureau’s Health & Safety Coordinator which may include providing preliminary reports and notification of all facilities issues/concerns, health & safety concerns, and maintain/dispatch an accurate and detailed daily log of the facility walkthrough findings. As well as assist with regulatory compliance ensuring that all reporting staff are compliant with all regulated training requirements.

  • Work closely with the Human Resource Manager regarding all personnel matters, including trainings, performance evaluations and disciplinary actions.

  • Work closely with the Director of Communications ensuring that the facility has all the current literature and messaging to meet their needs, customer service and language access raining to ensure that the public’s needs are adequately met.

  • Support the facility with professionalism, excellent customer service and relationship management.

  • Work in conjunction with the Bureau’s Project Support Specialist which may include providing updates/relative information on the Bureau’s vehicles maintain usage of updated documents/forms/reports.

  • Work in conjunction with the Bureau’s Sr. Procurement Coordinator to ensure the monitoring/reordering of supplies, reporting IT concerns, reporting resource issues (i.e. - desk phone, monitor, computer, shredder, garage equipment/gates etc.) and provide information and/or assistance with receiving orders, deliveries, and escorting vendors through the facility.

  • Ensure facility complies with all relevant Department of Sanitation’s rules and regulations regarding waste management.

  • Identify, assess, and mitigate risks within the facility to protect assets, personnel, and operations.

  • Implement protocols, policies and procedures established by the Bureau and the Department, ensuring that the facility is in full compliance.

  • Prepare various data and facility reports as requested by management.

  • Perform additional duties and assist with special projects as assigned.

Preferred Skills

  • Excellent communication skills

  • Excellent interpersonal skills

  • Excellent decision-making and problem-solving skills

  • Demonstrated ability to implement effective process controls and quality improvement initiatives.

  • Knowledgeable about workplace safety, including emergency preparedness such as fire safety, security, etc.

  • Knowledgeable of facility management is a plus.

  • Proficient with Microsoft Office

Why you should work for us:

  • Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/)

  • Benefits: City employees are entitled to unmatched benefits such as:

o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.

o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.

o a public sector defined benefit pension plan with steady monthly payments in retirement.

o a tax-deferred savings program and

o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.

  • Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.

  • Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

Commitment to Equity:

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at sahn1@health.nyc.gov or 347-396-6549.

Qualifications

  1. A baccalaureate degree from an accredited college or university, including or supplemented by 30 credits in the eh biological and/or physical sciences, and four years of satisfactory full-time experience performing inspections to assure compliance with pertinent laws, rules and regulations governing the areas of food, drugs, and general environmental sanitation, eighteen months of which must have been in an administrative, managerial or executive capacity, or in supervising staff performing food, drug and general environmental sanitation inspectors or related work; or

  2. An associate degree from an accredited college or university, including or supplemented by 12 credits in the biological and/or physical sciences, and six years of satisfactory full-time experience as described in question "1" above; or

  3. Education and/or experience equivalent to "1" or "2" above. However all candidates must have at least 60 credits from an accredited college or university, including 12 credits in the biological and/or physical sciences, and at least two years of experience as a public health sanitarian, including or supplemented by eighteen months of experience in an administrative, managerial, executive or supervisory capacity as described in "1" or "2" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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