Overview

Join the Intuit Virtual Expert Platform (VEP), Business Solutions team as a Staff Business

Systems Analyst (BSA). Intuit BSAs focus on the systems and technology supporting

business processes; providing a strong understanding of application systems,

recommending changes, identifying impacted interfaces, and working with technical teams to implement them through:

• Utilizing business processes and technology systems to optimize operations and accelerate organizational goals.

• Effectively use tools and techniques to gather, interpret, and synthesize data to drive effective decision-making and solutions development.

• Working collaboratively with cross-functional teams to identify gaps and develop innovative solutions that address complex business problems.

• Effectively optimizing technology solutions to solve complex technical problems, deliver value and improve business operations.

• Guiding cross-functional teams to deliver against strategy and objectives through effective communication, strategic planning, and mentoring.

  In this role you will partner cross-functionally to develop solutions for software capabilitiesused in strategic initiatives, VEP migrations, integrations, and consolidation and/or scaling of 3P tools used by the Sales and Care teams.

We are looking for someone with a proven track record of delivering technology solutions

within a platform with a services-oriented architecture. In addition, this person must have a

demonstrated ability to collaborate effectively with internal and external partners, including Engineering, Marketing, Sales, Product Management, and Operations across the Intuit ecosystem.

What you'll bring

• A self-motivated person who can influence cross-functional, cross-geo teams, promoting timely and effective communication.

• Strong understanding of business process redesign principles, tools, and techniques and experience working with cross-functional teams to deliver scalable solutions.

• Ability to develop and gain acceptance for proposed solutions and business cases with senior-level technical and business leaders.

• Strong understanding of system options, impact analyses, and gap analyses to identify areas of improvement and make recommendations for technology solutions.

• Advanced understanding of analytical tools and data analysis to support business processes and decision-making.

• Strong communication and collaboration skills to work effectively with stakeholders at all levels of the organization.

• Knowledge of specific applications within software tools and capabilities, and ability to apply them across major functional boundaries.

• Strong ability to break down complex problems into manageable issues to be solved quickly and efficiently.

• Ability to develop business systems solutions and hypotheses, consider multiple perspectives, identify alternative solutions and opportunities, and build consensus among stakeholders.

• Experience with Agile development and methodologies.

• Effective and persuasive presentations (verbal and written) appropriate for project teams and business leaders.

• Strong team player with energy, enthusiasm and detail orientation to produce high quality deliverables in a fast paced environment.

• Familiarity & experience with software platforms such as Salesforce, Amazon

• Connect, Seismic, Gainsight, Playvox, Maestro, Gong, Ironclad, Loom, Loopio, Sprinklr, and Qualtrics.

• BS or BA Degree preferred or equivalent work experience.

How you will lead

• Develop and document as-is process flows, redesigned processes, and procedures to optimize business processes and improve technology capabilities.

• Synthesize requirements and assess the impact of initiatives across core business processes to develop and validate process roadmaps.

• Partner with Product Management to drive discussions to ensure the necessary data for design and requirement decisions is readily available.

• Identify opportunities for process improvements and recommend solutions within software tools and capabilities, and contribute to the development and proposal of larger scope solutions.

• Synthesize business system requirements from multiple sources, such as customer feedback, data analysis, and input from cross-functional teams.

• Define prototypes required to support new systems or processes, validate prototypes and share with stakeholders to ensure solutions meet business needs and system requirements.

• Develop system functional test plans and execution of the plans to ensure accuracy and efficiency.

• Leverage technology expertise to identify and solve complex business problems, ensuring that end-to-end thinking is employed and solutions meet the expectations of the customer and Intuit.

• Make recommendations on alternative technology approaches to ensure the organization aligns with the latest technology trends and solutions.

• Provide guidance and support to team members to help facilitate their professional development.

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.