This job was posted by https://joblink.delaware.gov : For more information, please see: https://joblink.delaware.gov/jobs/1305940

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Seasonal Retail At Your Service Associate, Christiana {#seasonal-retail-at-your-service-associate-christiana bind="<p> text: pageData().job.title,<p> class: customizationParams.commonParams.cssClass,<p> attr: { id: customizationParams.commonParams.cssId },<p> customStyles: customizationParams.commonParams,<p> "}

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• Part time Schedule

{=html} &lt;!-- --&gt; - \$15.00 -\$18.50 -Hourly Rate

Job Summary

The At Your Service Center Colleague is responsible for providing a great customer experience during all At Your Service activities including Buy Online Pickup in Store transactions, ringing and processing return merchandise, handling non-congruent items and performing other assigned duties in accordance with procedures and standards.

We\'re looking for flexible team players who thrive in our fast-paced environment, can switch between multiple tasks, and can work various shifts including nights, weekends and holidays.

What we can offer you

• An inclusive, challenging, and refreshingly fun work environment
• Competitive pay and benefits rooted in principles of equity
• Performance incentives and annual merit review
• Merchandise discounts
• Health and Wellness Benefits across medical, dental, vision, and additional insurance
• Retirement Savings Plan with 401k match opportunity
• Employee Assistance Program (mental health counseling and legal/financial advice)
• Resources for continuous learning, career growth, and leadership development
• Paid Time Off
• Fully-Funded education benefits - may include 100% of tuition, books, and fees
• Colleague Resource Groups (CRGs) and give-back/volunteer opportunities

What you will do

• Greet & connect with customers in a friendly and genuine way. Let them know we appreciate them and care about their experience
• Recommend product by asking questions to identify customer needs and inspiring purchases with newness and product that resonates with the customer.
• Offer options and solutions to customers to complete the sale
• Wrap-Up the moment to close out the customers shopping journey, celebrating their purchases and sharing in their excitement
• Assist customers in all aspects of the total store experience, including customers using devices to shop and compare
• Assist customers in all aspects of total store fulfillment, including By Online and Pick Up in Store, be proficient in all systems needed to complete transactions, and ensure collection area is organized so the customer pick-up experience is friction-free
• Monitor alerts to ensure Ready on Time completion of Buy Online Pickup In-Store (BOPS) orders. Conduct customer pick-up including retrieving the orders from our back-of-house storage and delivering them curbside to the customer
• Demonstrate knowledge of store products and services to drive sales and minimize returns
• Sell gift cards and work to resolve customers Macys card issues, as needed.
• Follow stores audit policies and procedures
• Adhere to Asset Protection and inventory control and compliance procedures and follow shortage programs and procedures ::: :::