This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/6851992

*Definition:* * Under general direction, ensures that computer systems of the County are operating properly. *Essential Functions:* * (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills, and other characteristics. * This list of tasks is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by positions in this class.) *Tasks:* * Performs technical work of moderate difficulty in the installation, operation, troubleshooting and repairs to County data, voice and video hardware and software systems; * Installs software; set up, tests and installs computers and peripheral equipment in Microsoft Active Directory environment; * Troubleshoots problems and takes corrective measures; * Communicates with vendors and repair companies to correct hardware or software problems; * Evaluates software and makes recommendations for possible applications; * Provides technical assistance and desk-side training to system users; * Maintains database of software and materials; maintains files and records; * Perform Disaster Recovery processes including: software/file backup, restore, recovery; * Manage/monitor disaster recovery hardware such as battery backups, Storage Area Networks, Network Attached Storage, and disk-based backup drives; * Create, configure and operate VMWare servers; * Perform add, moves and changes on County\'s VoIP phone system; * Perform add, moves, changes to user accounts in a Windows Active Directory. *Knowledge, Skills, and Other Characteristics:* * Knowledge of Microsoft Windows PC and Server configuration and management. Knowledge of TCP/IP local area networks. * Knowledge of DNS and DHCP in a Windows Network Knowledge of MS Office Business Applications * Knowledge of Windows Operating Systems (Desktop & Server) Knowledge of Microsoft Active Directory * Knowledge of Cisco Voice over IP Telephony Systems * Knowledge of Microsoft Exchange Server with Unified Communications Knowledge of VMWare * Knowledge of SANs over iSCSI Knowledge of Wi-Fi principles * Knowledge of Network security best practices Knowledge of Microsoft SQL Server * Skill in computer and network systems hardware troubleshooting Skill in troubleshooting network problems in a TCP/IP network * Skill using software and hardware tools to troubleshoot Windows-based PCs and Servers Skill in managing software on Windows-Based PCs. * Skill in communicating effectively, orally and in writing. * Skill in establishing and maintaining effective working relationships with County staff. *Qualifications:* * Bachelors degree in Information Systems, Information Technology and three (3) years\' experience in the operation, set-up, repair and maintenance of computers, software, Local Area Networks and related peripheral equipment; *OR* * An equivalent combination of education, training and experience which demonstrates the ability to perform the duties of the position. *MANDATORY SUCCESSFUL COMPLETION OF A CRIMINAL BACKGROUND CHECK. MUST POSSESS A VALID ARIZONA DRIVER\'S LICENSE.*