Job Description – Director Software Engineering

R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients’ experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better.

R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, Top 100 Best Companies for Women by Avtar & Seramount, and amongst Top 10 Best Workplaces in Health & Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare work better for all’ by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 16,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities.

Designation: Director, Software Engineering

Reports to (level of category): Vice President, Platform Engineering

Mode of Work: Work from Office

Shift Timing: 1 pm to 10 pm

Job Location: Noida

As a leader of product engineering teams, you will encourage and enable the use of leading software engineering best practices and iterative SDLC processes. You will attract the best software engineers and DevOps professionals to build usable and functional enterprise software. You will apply your problem solving and critical thinking to navigate business priorities, make delivery commitments and influence stakeholders

Job Responsibilities:

• Facilitates Agile processes and tools to enable the effective communication of stories, requirements, acceptance criteria and progress in support of R1’s software engineering objectives

• Can steer the team towards right technical direction for required solution in her/his span

• Manage technology transformation in a rapidly changing environment with ability to provide technology leadership to software engineering teams for mission critical applications

• Works with product management, business stakeholders and architecture leadership to understand software requirements. Helps shape, estimate and plan product roadmaps and generates release plans

• Monitors teamwork completion rate, defect rates, code coverage, cycle times and other product engineering KPIs. Understands development risks and technical debt and makes process improvement recommendations to the team, management and business stakeholders

• Fosters an environment of accountability between engineering team members and between engineering teams and business stakeholders

• Determines hiring plan and recruits, motivates and leads the best software engineering, DevOps and QA talent

• Mentors and develops the skills of members of the development team, cultivating a culture of learning

• Advises and contributes to the user experience, architecture and test-driven development of product features and functionality

• Serves as the point of escalation for team concerns and engineering obstacles.

• Provide solution architecture to cater to requirements balancing timelines and modern design principles

Qualification and skills required:

• Bachelor’s degree in computer science, business or similar field

• 18+ years’ experience building web-based enterprise software using the Microsoft .NET stack with most of that experience leading engineering teams

• Knowledge of major cloud platform like Azure, AWS or GCP with experience in handling cloud transformation initiatives

• Experience in working in a pure DevOps environment

• Prior hands-on experience in developing code in Microsoft technologies - .NET, C#, ASP.NET, SQL Server, Cosmos DB, Azure native and Python, RabbitMQ or Kafka, Azure Databricks, ADF, SSIS, Angular or React

• Significant talent for handling stressful situations effectively, prioritizing work, meeting deadlines and motivating others

• Experience in recruiting, hiring and retaining the best software engineers, DevOps and QA professionals

Key Success Criteria:

• Provide engineering leadership through technology, Agile processes, metrices and reporting

• Stakeholder management in India and US

• Lead knowledge transition and organization transformation

To learn more, visit: www.r1rcm.com

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.

Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com

Visit us on Facebook (https://www.facebook.com/R1RCMIndia)

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.

Headquartered near Salt Lake City, Utah, R1 employs over 29,000 people globally and is traded on the Nasdaq stock exchange under the symbol “RCM.”