Job Details –

Garnishment Specialist II International

Job Summary:

The Garnishment Specialist II International is responsible for providing world class support and timely processing of assigned Garnishment Cases for UKG Inc.’s customers who utilize our Garnishment Administration and Disbursement product offering. The key responsibilities are to accurately process garnishment withholding orders to ensure compliance. This includes following the jurisdiction requirements and our standard processes to set up payroll deductions and written responses as required to the agencies and courts.

Primary/Essential Duties and Key Responsibilities:

● Ability to recognize and categorize orders for all garnishment types

● Performs accurate and timely payroll transactions related to garnishments to include set-up, data entry, garnishment interpretation and updating deductions data according to established timelines, standards and procedures for garnishment types including but not limited to:

o Child Support

o Releases

o Tax Levy’s

o Student Loans

o Bankruptcies

o Balance Updates

o Return to Customer (Tax or Legal doc)

o Verify Income / Medical Support

● Provides accurate and timely written answers to garnishment and/or court notices as required within prescribed time limits

● Ability to effectively examine and reconcile garnishments

● Respond timely and accurately to internal contacts concerning garnishment deductions

● Follows the established process to ensure delivery in compliance for each required mailing

● Escalates non-routine inquiries and issues to Garnishment Specialist III INTL, Team Lead and Garnishment Manager

● Effectively use appropriate resources which include including process documentation and our compliance reference ‘Complete Guide to Federal & State Garnishments’, · Garnishment Specialist III INTL,Team Lead, Manager

● Attends and Actively participates in all scheduled Select Service Group, Garnishment Department and POD Team meetings and reviews recordings for any missed due to time off or other unavoidable conflicts

● Stays current and adheres to federal and state guidelines when handling garnishment orders

● Assists with garnishment set-up for new client implementations as requested

● Being flexible and adapting to process improvements and changes and making suggestions to improve standard processes

● Being a team player always remembering that all clients are our clients

● Other Special projects or tasks assigned by Management.

Required Qualifications:

Knowledge, Skills and Abilities

● 2-4 years Garnishment experience

● Knowledge of interpreting, entering and answering withholding orders

● Knowledge of multi-state garnishment laws

● Intermediate proficiency with Microsoft Office applications: Word, Excel, Outlook

● Must be able to manage assigned work in an organized, proactive and independent manner to meet all required time frames and commitments

● Excellent analytical ability within a high transaction volume environment

● 2-4 years’ experience with handling a large volume of garnishments in a payroll processing environment

● Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm

● Demonstrated ability to calculate figures and amounts such as discounts, interest, commissions, and percentages

● Assists with related special projects as required

● Overtime may be required during any calendar quarter

Experience, Education, Certification, License and Training

Graduate / Post Graduate, plus 2-4 years related experience, or equivalent combination of education and experience

Preferred Qualifications:

● Working knowledge of UltiPro is a plus

● FPC or CPP is a plus

It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.