GENERAL SUMMARY

The Human Resources Consultant provides advice, counseling and consultative assistance to human resource business partners, managers and employees on employee relations issues including but not limited to dealing with problem performers and the application and interpretation of HR policies and procedures in accordance with federal, state and local laws and regulations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Advises and counsels human resource business partners, managers and employees on employment policies and practices and handbook policy interpretation.

Participates in the unemployment claim processes.

Conducts presentations and/or training sessions for human resource business partners, managers and staff.

Conducts exit interviews for staff separating from the organization.

Recommends best practices in employee relations and keeps abreast of legal and governmental regulatory parameters.

Develops and maintains assigned reports / records for trend analysis, reporting and recordkeeping purposes.

Performs clerical/administrative duties as assigned.

Plans, designs, develops, implements, and evaluates major human resources programs within the area of employee engagement and retention.

Ensures compliance with federal and state laws, including reporting requirements

Performs other duties as assigned.

LICENSES AND/OR CERTIFICATIONS

None Required.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

Knowledge of employment and retention standards and practices normally acquired through the completion of a Bachelor’s degree in human resources management, organizational psychology, business administration or related field required.

Equivalent combination of education, experience and training may be considered.

Three to five years working knowledge in human resources is required.

Excellent writing and public speaking skills necessary.

Employee relations experience preferred.

Knowledge of healthcare employment and other employment related regulations preferred.

Must possess strong interpersonal and conflict resolution skills to communicate effectively with all levels of leadership, staff and the public.

Proficiency in MSWord, Excel and HRIS systems required.

The successful incumbent will serve customers with varying needs of assistance.

Must have the ability to analyze situations critically and respond consistently while working in a fast-paced and changing environment.

Demonstrated ability to independently organize and prioritize responsibilities necessary.

Must have the ability to travel to CHKD off site locations to provide customer service as required.

WORKING CONDITIONS

Normal office environment with little exposure to excessive noise, dust, temperature and the like.

PHYSICAL REQUIREMENTS

Click here to view physical requirements. (https://www.chkd.org/uploadedFiles/Documents/Employees/Category%20A%20Jobs.pdf )