NORTHAMPTON Faculty Support Coordinator Support the classrooms, instructors and courses of the School for Social Work academic and professional development programs. Essential Functions Reporting to the Manager of Faculty Support, the Faculty Support Coordinator plays a crucial role in ensuring the smooth operation of SSW degree programs by providing comprehensive back-end administrative and clerical support for classrooms, instructors, and courses. This position involves managing and coordinating essential tasks such as scheduling, organizing course materials, and maintaining accurate records across the year. By handling these critical behind-the-scenes responsibilities, the Faculty Support Coordinator enables degree program instructors to focus on delivering high-quality education while ensuring that classroom operations run efficiently and effectively. This position is eligible for a hybrid work schedule upon approval of the Manager of Faculty Support. The incumbent must work on campus and in person from April through August to provide in person support for faculty, and coordinate with other in-person offices. Provide technical and administrative support for classrooms, courses, and instructors for academic programs including Practicum education courses, Professional Education, and Teaching and Learning institute. Areas of Responsibility Provide technical and administrative support for classrooms, courses, and instructors for academic programs including Practicum education courses, Professional Education, and Teaching and Learning institute: Prepare documents for the Faculty Curriculum Committee under the direction of the Manager of Faculty Support Work with course syllabi, gradebooks and rubrics in Moodle Create, set up, and assist in faculty hosted Zoom meetings, including faculty votes Assist faculty with using college resources to create classroom materials Maintain and update pertinent information for faculty on various platforms and websites Provide support for faculty in person and virtual trainings and lectures, including the faculty onboarding programming Provide support for simulation learning with the Coordinator of the office of the dean Minimum Qualifications (knowledge, skills, education, experience, certifications, licenses): High school education or equivalent and three years of relevant experience or the equivalent combination of education and/or experience. Preferred Qualifications: Associate\'s Degree preferred Skills: Excellent customer service skills and strong positive attitude; Strong EQ Desire and ability to work well with a diverse array of colleagues and faculty across the organization, a team player Excellent reading, writing, and oral communication skills, time management skills, ability to maintain confidentiality and demonstrate excellent judgment Demonstrated commitment to enliven SSW\'s Five Guiding Principles with the scope of work and to continually developing transgender competence Strong computer skills and comfort with using computer programs and technology Familiarity with Google Suite and Microsoft Suite required Familiarity with Moodle, Courseleaf, Workday, Docusign, PollEverywhere, Qualtrics preferred Ability to organize and prioritize work effectively, to be precise and detail oriented, take initiative and responsibility, resolve problems, and manage multiple tasks simultaneously Ability to communicate and work cooperatively with all levels of a diverse organization For full job description please visit website.