JOB REQUIREMENTS: Company Description Fortune Brands Innovations, Inc.is an industry-leading innovation company focused on creating smarter, safer and more beautiful homes and improving lives. Our driving purpose is that we elevate every life by transforming spaces into havens. We believe our work and our brands can have incredibly positive impacts for not just our business and shareholders, but for people and the planet, too. When you join Fortune Brands, you become part of a high-performing team who are empowered to think big, learn fast and make bold decisions. We support an inclusive and diverse culture where everyone is encouraged and empowered to be their authentic selves, and where our differences and unique perspectives are a key strength. Explore life at Fortune Brands here.Job Description Master Lock\'s cLOTO (Connected Lockout Tagout) solution is a disruptive technology leveraging software and connected hardware to enhance LOTO programs in a variety of end markets including Oil & Gas, Manufacturing, Power Generation and Food/Beverage. The SaaS Customer Success Manager will be responsible for ensuring new customers are well positioned to capture the value of the Master Lock cLOTO solution. The Customer Success Manager will gain a deep understanding of a client\'s requirements and LOTO processes, and drive customer-specific adaptations of the solution and onboarding processes to maximize customer satisfaction. Leveraging an expert understanding of all elements of the solution across all applications, the Customer Success Manager will educate clients on everything from the fundamentals of the solution to implementing best practices. This is an exciting new role within the Security Business Unit that will be instrumental in driving the market transition from mechanical to connected LOTO practices. We are looking for a customer champion who is passionate about technology, establishing long-term relationships, and building customer loyalty. An understanding of onboarding clients with B2B SaaS solutions, effective communication and interpersonal skills, and a customer-first mentality are critical since this role will be driving a transformational change within Master Lock and in the market. The successful candidate will collaborate closely with new customers and cross-functional teams to drive customer implementation and training activities. Key Responsibilities: Own the onboarding of new customers, ensuring a smooth and positive... For full info follow application link. The Master Lock Company is an equal opportunity employer. Applicants are considered for positions without regard to race, color, national origin, ancestry, religion, sex, sexual preference, age, disability, genetic information, military or veteran status, citizenship, or any other characteristic protected by applicable federal, state, or local law. The Master Lock Company also prohibits harassment of applicants or employees based on any of these protected categories. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/05DA406ED5FD4E46 Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.