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Weber State University Caption Specialist in OGDEN, Utah

WSU Disability Services is seeking a dependable,skilled and detail-oriented Lead Video Captioner to support our Accessibility Services team in enhancing the accessibility of video content across all campus locations. This role involves creating accurate,high-quality captions for college video materials,training and mentoring other captioners,and overseeing the quality and compliance of their work. The Lead Captioner will ensure all captions meet WCAG 2.1 standards and will be instrumental in promoting an accessible and inclusive learning environment for all students. The primary responsibilities of the position are as follows:Captioning:Accurately captions video and audio content for instructional,promotional,and informational materials,in English,using specialized captioning software.Ensure all captions are compliant with WCAG 2.1 accessibility standards for digital content.Review course videos and other media to ensure accurate and complete captions are embedded.Ensure that background noises,auditory cues,and speaker identification are included in the edited captions.Capture,store and retrieve videos,audio or other information.Manage incoming videos and delegate/assign them to video captioners.Training and Development:Develop and conduct training sessions for new captioners on best practices in captioning,and accessibility standards.Provide ongoing mentorship and support to captioning team members,answering questions and offering guidance on complex or sensitive captioning tasks.Create and maintain training documentation,tutorials,and resources to enhance team skills and compliance with legal and technical requirements.Quality Assurance and Compliance:Review and evaluate captioning work for accuracy,consistency,and adherence to established guidelines and accessibility standards.Identify areas for improvement and provide constructive feedback to team members,ensuring caption quality meets Weber s standards for clarity,readability,and accuracy.Collaborate with IT and Accessibility Services teams to implement quality control measures and ensure captioning technology is up-to-date.Stay informed of emerging trends and updates in captioning standards and accessibility laws,ensuring compliance with evolving WCAG guidelines.Collaboration and Communication:Work closely with faculty,media teams,and other departments to address captioning needs and prioritize projects.Serve as a liaison to ensure faculty and staff are informed about captioning requirements and best practices.Maintain confidential documentation of service provision and student need,frequent communication with faculty,staff,students,and outside agencies.Maintain confidentiality of student information in compliance with FERPA guidelines.

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