Title: Order Support Associate Analyst Location: Statewide Multi Use, WA About Lamb Weston We love making fries almost as much as you like eating them! Since the 1950's, Lamb Weston has inspired customers with food they love, trust, and share with families and friends. As a leading global manufacturer of quality frozen potato products with over 10,000+ team members around the world, it's our business to see the possibilities in potatoes and people. We are looking for team members with an appetite for a challenge! People who are hungry to join a winning team and help us make a difference in the world. When you join Lamb Weston, you join a community with a strong support network and training programs designed to nurture, inspire, and help you grow. We are driven by a relentless pursuit of results and by people who think creatively and embrace our values of: Integrity, Teamwork, Inclusion, Drive for Results, and Empowerment. Exactly what you'd expect from the most inventive potato company in the world! Join Lamb Weston! We bring the world together with our fries. Job Description Summary The Order Support Associate Analyst position is responsible for all business unit customers financial order oversight and are processed in an accurate and timely manner consistent with approved quality standards and performance requirements. This position plays an important role by supporting the Supply Chain Customer Centric Organization, Sales, and Shared Services in processing internal / external customer requests pertaining to order financial support ensuring timely fulfillment and accuracy. Job Description * Receive and validate pricing and credit on orders sent by Direct Customers, International Customers, and Brokers ensuring documents meets the minimum requirements for orders to be processed * Performs entry of pricing, customer master and EDI in an accurate and timely manner ensuring key performance indicators are met daily * Troubleshoot EDI pricing and statistical debits and credits for customer and Sales reporting accuracy * Price entry into ERP system, ensuring accurate and timely completion * Creating debits and credits to true up any issues * Order hold credit review * Customer master ownership * Invoicing policy ownership * Export trade billing * Submits order price discrepancy notifications to the customer's registered e-mails * Escalate any issues with pricing that required follow-up with internal or external stakeholders to the Customer Advocate. * Responsible for coordination of new customer ACH setup as outlined in the Vendor Database Management Policy with sales and customer. * Review and resolve exception reporting for pricing related functions and deduction errors in compliance with SOX controls. * EDI ownership tied to pricing * EDI validation for statistical debits and credits * Ability to work in multiple systems to pull backup, reporting, and research pricing issues. * Responsible to achieve Order Support key performance indicators * Willingness to participate in special project assignments assigned by the CoE Manager * Support end-user satisfaction by ensuring that requests are handled effectively and that needs continue to be met through continuous maintenance and improvement initiatives * Conducts audit/quality checks and initiates required corrective actions to include procedural or system changes Basic & Preferred Qualifications * Bachelor's degree in Business Management preferred, or equivalent related experience * Bilingual (English/Spanish) preferred * Experience in Supply Chain, Order Management or Backoffice related roles * Strong PC skills to include WINDOWS, WORD, EXCEL and Outlook * Excellent writte