Job Summary

The Maintenance Manager is responsible for overseeing and leading all aspects of maintenance operations including optimizing the storage and cost management of spare parts management, team member safety, superior customer service to your internal customers, downtime reduction planning and team member and Shift Manager personal development by directing the performance review process twice per year. This position will ensure adherence to all PJFS quality assurance programs, develops leadership skills in self and direct reports, while creating a safe working environment according to company standards. This position ensures quality management to all aspects of maintenance, repair, modification and safety operations to allow the Quality Control Center (QCC) to maintain operations and productivity. 

Duties and Responsibilities

• Manage and develop the maintenance team and facility sanitation team members in a continuous improvement food manufacturing and distribution environment.  

• Serve as liaison with outside contractors as needed. 

• Supervise and train maintenance and custodial teams, conduct timely performance reviews, hold regularly scheduled shift meetings.   

• Maintain organization and sanitation of maintenance parts, tools and departmental area. 

• Function as a key member on the Center Leadership Team in leading and demonstrating Papa John’s Core values while ensuring daily business and customer service objectives are achieved. 

• Manage the overall leadership in safety awareness and performance in the department and throughout the QCC. 

• Lead and participate in PJFS system wide cross-functional teams and taskforces. 

• Manage overall department performance to assist in meeting plant goals and objectives.  

• Provide leadership of the department to develop and manage preventive maintenance (“PM”) program using a parts management system and ensure PM is performed safely and according to manufacturer and PJ Food Service policies. 

• Lead and participate in all major repairs, capital & maintenance projects and manage outside contractors as necessary. 

• Maintain productivity standards by providing metrics surrounding key performance indicators.  Recommend ways to increase productivity levels/performance through knowledge of formal continuous improvement methodology  

• Develop and manage department budget and manage all financial aspects of the department including capital project estimates and payroll.    

• Develop and maintain long-term strategic capital plan that includes equipment replacement and productivity improvement/cost savings. 

• Coordinate, plan and develop contingency plans with the Center Leadership Team in order to minimize operational interruptions in the event of equipment breakdowns. 

• Adhere to all Papa John’s International and PJ Food Service policies as stated in company manuals, training manuals or other written communications. 

• Adhere to OSHA requirements for LOTO.

Education, Experience & Certifications

• High school diploma or equivalent required.   

• College degree or equivalent experience in industrial/food manufacturing preferred. 

• 3-5 years of manufacturing experience in management.  

• Working knowledge of local, state and federal regulations and audits required, i.e., USDA audits, HACCP, OSHA, etc. 

• LEAN Manufacturing is a plus. 

• P&L experience preferred.

Functional Skills

• Analytical Skills: effectively uses data to generate insights for operations excellence

• Planning & Prioritization: highest impact, highest value

• Financial & Business Acumen

• Communicates Effectively and Candidly

• Problem Solving; ability to use rigorous logic to solve problems with innovative effective solutions

• Process Improvement: Strive to continually improve

• Ability to build and leverage talent

• Ability to work in a challenging, fast-paced environment and to adapt to new situations as they arise

• Ability to effectively communicate, inform, and influence senior leaders

• Ability to work cross-functionality on multiple initiatives with a successful record of advancing projects

Our Values

• EVERYONE BELONGS – Diversity, Equity, Inclusion and Teamwork

• DO THE RIGHT THING – Integrity, Character and Community

• PEOPLE FIRST – Customer and Team member Focus

• INNOVATE TO WIN – Think Differently and Lead Change

• HAVE FUN – It’s Pizza, It Has To Be Fun!

Our Core Competencies

• CUSTOMER FOCUSED - Put the customer’s needs first

• RESULTS DRIVEN – Commit to achieving objectives

• INNOVATIVE MINDSET – Open to new ideas and ways of doing business

• STRATEGIC THOUGHT LEADERSHIP – Engage in logical and systematic thinking

• COLLABORATION – Work together in the most effective way

Papa Johns is an equal opportunity employer.

It is the policy of Papa John’s to provide equal employment opportunities for all applicants and team members without regard to race, color, religion, sex, age, marital status or civil partnership, national or ethnic origin, pregnancy or maternity, veteran status, uniformed service (as defined by 10 U.S.C. §101 (a)(5)), protected disability status, genetic information, sexual orientation, gender identity, gender reassignment, or gender expression, or any other characteristic protected by statute or law.