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GLOBAL FINISHINGS SOLUTIONS Field Operations Manager in OSSEO, Wisconsin

JOB REQUIREMENTS: About This Opportunity The Field Operations Manager will play a critical role in managing and executing corporate projects, with a particular focus on GFS\'s rapidly expanding service and preventative maintenance business. This position requires a highly organized, detail-oriented individual with strong project management skills and the ability to establish metrics that support business growth. The ideal candidate will have experience in a manufacturing environment, possess excellent communication skills, and be adept at managing cross-functional teams to achieve business objectives. This position can be fully remote depending on candidate location and expected travel will range up 75% for field operations support. Global Finishing Solutions (GFS) is the leading manufacturer of paint booths and finishing systems for a wide variety of industries. Our strength is in custom building finishing equipment to meet the unique needs of each customer. From sales and engineering to marketing and manufacturing, this variety of work makes our jobs exciting. As a mid-size manufacturing company, our employees are best supported through direct interaction with their co-workers. What You Will Do Recruit, develop, and lead teams of technicians to accomplish strategic initiatives effectively and efficiently. This includes motivation, training, and performance reviews for direct reports. Manage service delivery and special projects through cross functional teams and outside contractors, as needed, to achieve maximum performance of the organization. Establish and manage the department\'s operating budget. Define operational, performance, and financial metrics for the department; periodically report on status. Develop and maintain field service standards, training systems, processes, and best practices that ensure high-quality delivery of responsive and effective customer support, exceeding customer Service Level Agreements (SLA\'s) when applicable. Manage third-party service provider agreements; monitor performance metrics, maintain feedback systems, and address performance issues through appropriate corrective actions. Develop and implement processes that deliver expected business results at a high level of customer satisfaction. Coordinate resources to resolve issues raised by customers, both external and internal. Effectively communicate and engage in problem solving with other managers and stakeholders. Assist Leadership in developing short-term tactical action plans that align with business unit strategic initiatives and long-term company objectives. Provide leadership within the business unit and across other areas of the company... For full info follow application link. GFS IS AN EQUAL OPPORTUNITY EMPLOYER AND COMMITTED TO A DIVERSE WORKFORCE. GFS DOES NOT DISCRIMINATE ON THE BASIS OF RACE/COLOR/RELIGION/SEX/NATIONAL ORIGIN/VETERAN/DISABILITY/AGE/SEXUAL ORIENTATION/GENDER-IDENTITY OR ANY OTHER CHARACTERISTIC PROTECTED BY LAW. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/E97152022A4E4BFC Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.

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