Description

We are reimagining Amazon Search by introducing an interactive conversational experience that makes finding the perfect product easier than ever. With our state-of-the-art Large Language Model (LLM) innovations, you can now ask product-related questions, compare products, receive personalized suggestions, and more—all through a fast and reliable natural language conversation. This is just the beginning of a new era in online shopping, and the future is yours to shape.

We're searching for pioneers who are passionate about technology, innovation, and customer experience, and who are ready to make a lasting impact on the industry. You'll be working with talented scientists, and engineers to innovate on behalf of our customers. If you're fired up about being part of a dynamic, driven team, then this is your moment to join us on this exciting journey and change the world of eCommerce forever!

In this role as a Software Development Manager (SDM), you will lead a team that is building new software systems and customer experiences, that will help greatly expand Rufus's availability to new cohorts of customers. This team is considered strategic and has visibility with leadership at the highest levels. The role offers a chance to build and launch AI powered customer experiences from the ground up, and work closely with an exceptional group of product, engineering, and science leaders.

Key job responsibilities

• Lead a team developing distributed systems that integrate Large Language Models, audio generation, and content management systems

• Drive architectural decisions across multiple components including widget distribution, remote strategy services, and data pipelines

• Partner with UX, Product and ML teams to deliver seamless conversational and informational shopping experiences

• Build scalable offline generation pipelines for pre-computing AI-generated content

• Ensure high performance and reliability while meeting strict latency requirements across Amazon's shopping surfaces

Basic Qualifications

• 3+ years of engineering team management experience

• 7+ years of engineering experience

• 8+ years of leading the definition and development of multi tier web services experience

• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations

• Experience partnering with product or program management teams

Preferred Qualifications

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy

• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $166,400/year in our lowest geographic market up to $287,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.