Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons

• MORE employee discounts on lodging, food, gear, and mountain shuttles

• 401(k) Retirement Plan

• Employee Assistance Program

• Excellent training and professional development

• Referral Program

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)

• Free ski passes for dependents

• Critical Illness and Accident plans

Job Summary:

The Retail Supervisor is responsible for maintaining outstanding customer service as per company standards, generating sales, merchandising, and safeguarding company assets. Acts as store department lead and helps ensure the department had appropriate inventory levels.

Job Specifications:  

• Outlet: Burton

• Expected Pay Range: $23.00 - $24.26 / hour

• Shift & Schedule Availability:  Full Time, Winter Seasonal

• Skill Level: Advanced  

Job Responsibilities:

• Restocking of store

• Fullfill manager-on-duty responsibilities when scheduled

• Assist in maintaining and administering operational expectations by following company policies and guidelines

• Maintain and model high retail, merchandising and cleanliness standards as set forth by the Store or Regional Manager

• Assist Store Manager to ensure sales are generated while demonstrating and maintaining an enthusiastic and professional standard of guest service

• Maintain all company paperwork according to policies and standards

• Assist in monitoring and controlling daily operational budgets including payroll

• Assist in onboarding and training of new employees in POS, product knowledge, guest service, and sales

• Assist Store Manager in communicating company values and goals to the employees

• Manage inventory control and meet or exceed inventory goals

• Enforce company cash handling and other Loss Prevention policies and procedures

• Remain current on new industry products and trends; demonstrate knowledge of products

• Be energetic, motivated and possess the ability to multi task

• Communicate ideas or issues with the Store Manager

• Other duties as assigned

Job Requirements:

• A minimum of 1 years of retail sales experience - required

• Management/Supervisory experience in a retail environment - preferred

• High school diploma or equivalent - required

• Previous snow sports and cycling industry experience - preferred

• Proficient in Microsoft Office applications - required

• Ability to communicate frequently with co-workers and guests in accurate spoken and written English - required

• Excellent communication skills both written and verbal

• Self-motivated with the ability to multi-task

• Familiarity with retail POS systems - required

• Ability to work nights, weekends and holidays - required

The expected pay range is $23.00 - $24.26. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 505960

Reference Date: 11/09/2024

Job Code Function: Store Operations