Columbia Basin College (CBC) is committed to our vision to be the educational home that transforms students' lives through economic and social mobility. We are one of eight Hispanic-Serving Institutions in Washington state with Hispanic students representing just under half of our student population. As such, CBC is committed to discovering and enacting innovative ways to intentionally serve Hispanic students while serving all. We center equity in all that we do and seek to attract and retain engaged individuals committed to helping all students be successful in accomplishing their goals.

The Completion Coach (CC) will assist in the delivery of comprehensive specialized services to enhance the retention and completion results of students at Columbia Basin College.  The CC will employ proactive interventions for at-risk students, academic progress monitoring, general systems navigation, educational planning, success coaching and academic advising to support retention, persistence, and completion.  This position will be responsible for retention efforts and advising for students, and for a comprehensive communication plan to assist students with college transition. 

The Completion Coach reports to the Director for Advising, Retention & Completion.

This position is receiving applications until *February 9, 2025 at 11:59 PM PST. *The College will conduct initial interviews with selected candidates via Zoom and will conduct on-campus interviews with finalists.

CBC is an equal opportunity employer and complies with the letter and spirit of all federal and state laws. CBC encourages applications from qualified candidates regardless of race, color, religion, sex, national origin, age, disability, or other legal protected characteristics. Candidates who need any accommodation in the application process or in employment should contact the Office of Human Resources.

Primary Responsibilities

• Provide intentional, holistic support to students throughout their time at the College;
• Develop, manage and facilitate a student contact program to assist with college transition and to provide support throughout the quarter;
• Develop and manage an academic early warning intervention program and provide follow-up services for referred students to identify and apply retention and completion strategies;
• Develop, monitor and facilitate a degree completion intervention process to alert students to the graduation process;
• Provide timely and accurate educational information to students regarding pathways, degrees, certificates, courses, college policies and procedures as well as campus resources;
• Assist students in identifying effective problem-solving skills, self-advocacy approaches, decision making and personal responsibility;
• Disseminate information on programs and services to students, College staff and the community; and
• Perform other duties and responsibilities as assigned.

Required Qualifications

Bachelor's degree from an institutionally accredited college or university; 

Two (2) years of experience working with diverse populations of varied ethnicities, ages, backgrounds and abilities in an educational, nonprofit or social service settin