Clerical Supervisor 2

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Clerical Supervisor 2

Salary

$44,890.00 - $67,678.00 Annually

Location

Dauphin County, PA

Job Type

Non-Civil Service Permanent Full-time

Job Number

N-2025-19552

Department

Department of Transportation

Division

TR Mtr Vhcls

Opening Date

02/24/2025

Closing Date

3/5/2025 11:59 PM Eastern

Job Code

00200

Position Number

00010980

Union

AFSCME

Bargaining Unit

A2

Pay Group

ST05

Bureau / Division Code

00087100

Bureau / Division

Bureau of Motor Vehicles

Worksite Address

1101 South Front Street

City

Harrisburg, Pennsylvania

Zip Code

17104

Contact Email

ra-pddotcentraljobs@pa.gov

• Description

• Benefits

• Questions

THE POSITION

The Department of Transportation is excited to invite applications for the supervisor position. We are searching for a dynamic individual ready to take on an important role involving collecting and accurately entering data of customer information . This position plays a vital part in responding to inquiries regarding vehicle insurance status (financial responsibility). If you are passionate about customer service and are eager to make a difference, we want to hear from you!

DESCRIPTION OF WORK

As a Clerical Supervisor 2, you will examine and enter data from source and response documents, ensuring the effective management of vehicle registration suspensions, including their compliance, restoration, rescindment, or deletion.

In this role, you will rigorously verify the accuracy of insurance information submitted to the Department by confirming its validity with the appropriate insurance carriers. You will lead your team in essential clerical tasks such as document examination, data entry, and responding to inquiries with professionalism. Additionally, you will guide your team in reviewing records to decisively determine whether a motorist's vehicle registration should be suspended for lack of financial responsibility. Supporting the manager of the financial responsibility section, you will conduct thorough audits of self-certifications, cancellations, and violations, playing a key role in identifying uninsured motorists. You will effectively address inquiries from insurance companies regarding Pennsylvania's electronic reporting process and meticulously review test files from those initiating the reporting process to ensure all necessary information is included. Your contributions will be instrumental in maintaining compliance and championing financial responsibility within our community.

Interested in learning more? Additional details regarding this position can be found in the position description (https://careers.employment.pa.gov/pd/PD_NEOGOV.asp?p=00010980) .

Work Schedule and Additional Information:

• Full-time employment

• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.

• Salary: In some cases, the starting salary may be non-negotiable.

• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Clerical Supervisor 1;or

• One year as a Clerical Assistant 3;or

• Two years of as a Clerical Assistant 2;or

• An equivalent combination of experience and training.

  Additional Requirements:

• You must be able to perform essential job functions.

  In accordance with the seniority provisions of the applicable collective bargaining agreement, this position was previously posted for seniority candidates. Since there were no seniority candidates, it is now open to all applicants.

  How to Apply:

• Resumes, cover letters, and similar documents willnot be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

• Failure to comply with the above application requirements may eliminate you from consideration for this position.

  Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.gov .

  Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

  If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

  The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !

See the total value of your benefits package by exploring ourbenefits calculator.

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning

We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance

We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture

We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks

Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.

*Eligibility rules apply.

01

Have you been employed by the Commonwealth of Pennsylvania as a Clerical Supervisor 1 for one or more years full-time?

• Yes

• No

  02

  If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

  03

  Have you been employed by the Commonwealth of Pennsylvania as a Clerical Assistant 3, as a Clerk 3, as a Clerk Typist 3, or as a Clerk Stenographer 3 for one or more years full-time?

• Yes

• No

  04

  If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

  05

  Have you been employed by the Commonwealth of Pennsylvania as a Clerical Assistant 2, as a Clerk 2, as a Clerk Typist 2, or as a Clerk Stenographer 2 for two or more years full-time?

• Yes

• No

  06

  If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

  07

  How many years of full-time moderately complex clerical (or higher level clerical) work experience do you possess?

• 2 years or more

• 1 but less than 2 years

• Less than 1 year

• None

  08

  If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

  09

  How many semester credits of college coursework have you completed? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingand clicking the Evaluation Services Link.

For additional information on foreign education credentials, please visitand click on Other Information.

You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

• 60 credits or more

• 30 but less than 60 credits

• 15 but less than 30 credits

• Less than 15 credits

• None

  Required Question

Employer

Commonwealth of Pennsylvania

Address

613 North Street

Harrisburg, Pennsylvania, 17120

Website

http://www.employment.pa.gov