Job Description

• Manage, configure, and support Jira Software

• Tailor Jira workflows, screens, fields, and permissions to align with business practices

• Develop and maintain automation rules using Jira automation features

• Integrate Jira with other tools (Zephyr, Easy Vista, external databases, etc.)

• Create and optimize Jira workflows for complex, high-impact projects

• Define conditions, validators, and post-functions for workflow transitions

• Troubleshoot and resolve issues related to workflows and configurations

• Assist in evaluating and testing Jira plug-ins, managing licensing, and configuring new features

• Collaborate with business stakeholders to gather requirements and provide Jira solutions that meet project needs

• Document all customizations and configurations for future reference and troubleshooting

• Create training materials and conduct Jira demonstrations for project teams

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

• Experience in Jira administration - workflows, screen, permissions, and schemes

• Experience working with Jira Plans (formerly Jira Roadmaps)

• Experience in building complex filters (JQLs) and workable Jira components/labels

• Experience with Jira dashboards, reports, and board configuration

• Familiarity with scripting languages, such as JavaScript, for automation

• Understanding of how Jira releases work - Experience working with source control tools (Azure DevOps or others) as a plugin to Jira

• Familiarity with Atlassian Intelligence and/or Atlassian certification

• Knowledge of how Jira Goals work

• Familiarity with Agile, Scrum, and/or Waterfall null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.