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AAA Mid Atlantic Mobile Battery Technician in Philadelphia, Pennsylvania

The primary duties of the Mobile Battery Technician are to:

  • Provide mobile battery services using established guidelines and quality control procedures. Perform diagnostic tests and recommend solutions including sales of batteries and installations in various types of vehicles.

  • Keep abreast of battery options and sales techniques.

  • May mentor junior technicians on battery installation and other roadside assistance services.

  • May need to provide lock-out, fuel delivery, battery jumpstarts, extrications, and tire change services using established guidelines and quality control procedures.

  • Communicate with members effectively to keep them informed and to ensure their safety.

  • Make sound decisions regarding the safe service of vehicles and to accommodate member needs.

  • Enter call information accurately into in-truck technology, process payments, handle cash and complete reports as required.

  • Conduct vehicle and equipment inspections, ensure that all are in safe operating condition and that all requirements are met. Ensure that the fleet vehicle and all equipment are adequately secured at all times, including when the vehicle is not in use.

  • Support AAA as needed by participating in special events (parades, television, radio, and social media) promoting the brand.

  • Other duties as assigned.

Minimum Qualifications:

  • Must be at least 23 years old.

  • Completion of a high school diploma or equivalent.

  • Must possess and maintain a valid driver's license for the state where you reside.

  • Must have ability to pass a physical examination on a bi-annual basis as required by Department of Transportation and/or Company policy.

  • 3 years of experience in an automotive/mechanical environment, or technical school or a minimum of 3 years of experience in a sales and/or customer service role is preferred.

  • Satisfactory pre-and post-employment screening results, including criminal, drug and motor vehicle screening.

  • Must successfully complete required departmental training courses within 60 days of hire.

  • Ability to successfully complete any additional future department training as required. (May need to adjust your schedule to attend training).

  • Knowledge and skills to perform various diagnostic tests, to recommend solutions and to sell and install batteries in various types of vehicles.

  • Ability to communicate effectively in writing, verbally and using assigned technology.

  • Ability to use hand tools to provide service.

  • Basic skills using email and GPS (Global Positioning Systems).

  • Ability to operate passenger vehicles and light-medium duty trucks while primarily working from a service vehicle.

  • Ability to operate manual and automatic transmissions vehicles.

  • This job title is classified as “Safety Sensitive” in accordance with Connecticut and Oklahoma state law.

To the qualified candidate, we offer:

  • A competitive salary of $Click here to enter starting salary to $Click here to ending salary, depending on experience.

  • Click here to enter any bonuses, commissions, and perks etc.

  • Click here to enter all appropriate insurance, benefits, 401 k1403b, holidays and vacations, etc.

  • Click here to enter List a "soft" perk, such as "The opportunity to work in a small office setting where you can see the impact of your contributions on a daily basis" if the company is small, or "the opportunity to lend your own expertise to developing operational initiatives and procedures" if this is a visionary or new role at the company.

    AAA Club Alliance (ACA) is an equal opportunity employer.

Our investment in Diversity, Equity, and Inclusion:At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color , gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.

Job Category:

Fleet

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