Description We are offering a long-term contract employment opportunity for a Quality Assurance Analyst in the Financial Services industry, based in Philadelphia, Pennsylvania. You will be significantly involved in ensuring the quality of our Salesforce Financial Services Cloud, generating automated test scripts, and handling customer service in a fast-paced environment.

Responsibilities:

• Conduct quality assurance within the Salesforce Financial Services Cloud

• Develop automated test scripts using TestComplete

• Handle customer service inquiries and issues efficiently

• Utilize Android Development, Atlassian Jira, and Jenkins in daily tasks

• Participate in Agile Scrum meetings and contribute to the team's strategy

• Perform AB Testing for product improvements

• Carry out auditing tasks to ensure compliance with company standards

• Utilize Salesforce Sales Cloud and Salesforce Platform for customer management

• Work in a call center environment providing top-notch customer service

• Monitor customer accounts and take necessary action based on account activities

• Track and resolve bugs in the system using Bug Tracking tools

• Participate in Integration Testing to ensure smooth operation of systems. Requirements • Proven experience in Android Development

• Proficiency with Atlassian Jira software

• Strong skills in Bug Tracking

• Proficient in Integration Testing

• Experience with Jenkins automation server

• Capability to perform AB Testing

• Familiarity with Agile Scrum methodologies

• Experience in Auditing within the financial services industry

• Excellent Call Center Customer Service skills

• Strong overall Customer Service abilities

• Proficiency with the Testcomplete automation tool

• Experience with Salesforce Sales Cloud

• Familiarity with Salesforce Platform Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .