Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Mid-Level Info Security Analyst-Cyber Threat Response you will work in the Cyber Threat Operations Center (CTOC) which is USAA’s equivalent to a traditional Security Operations Center (SOC). The CTOC safeguards against cybersecurity threats targeting USAA. The CTOC comprises several teams supporting cyber threat intelligence, protection, monitoring, analysis, and response, all reporting under the Executive Director of Cyber Threat Operations.

This position is for our External Threat Response (ETR) team supporting the CTOC’s efforts defending USAA’s assets against threats originating outside the environment. The ETR team works with the Director of Cyber Threat Monitoring and Response. The team operates within defined guidelines and frameworks to identify security indicators of compromise (e.g., suspicious behavior, attacks, and security breaches) within USAA’s environment using a variety of cyber defense tools to detect, analyze, and respond to threats.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ or Colorado Springs, Co. Relocation assistance is not available for this position.

Investigates, analyzes, and responds to security anomalies and events (e.g. suspicious behavior, attacks, and security breaches) within USAA’s environments using a variety of cyber defense tools to detect and respond to threats. Conducts vulnerability, security configuration, and/or penetration testing assessments of systems and networks. Identifies cyber threats, analyzes operational impacts, and communicates to appropriate partners. Stays ahead of latest information security threats, exploits, trends, and intelligence.

What you'll do:

• Researches and analyzes the latest information security vulnerabilities, threats, exploits, trends and intelligence.

• Conducts routine vulnerability management, security configuration assessments, and/or penetration testing operations and manages the resulting findings.

• Monitors internal and external networks, systems, and applications for security anomalies and events (e.g. suspicious behavior, attacks, and security breaches). Responds to cyber incidents, performing detailed analysis using complex security tools to determine root cause by using a broad range of demonstrated experience (e.g. forensics, networking, servers, coding, etc.) to resolve a malicious actor's tactics, techniques, and procedures.

• Applies discoveries from the incident response process to make moderately complex improvements to the existing detection capabilities and security controls.

• Prepares written briefs with recommendations to leadership on latest threats, alerts, and incidents.

• Serves as a resource to team members on intensified issues of an unusual nature.

• Ensures risks associated with business activities are effectively identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 4 years of related experience in Information Security, Cybersecurity and/or Information Technology with a security focus to include accountability for complex tasks and/or projects.

• 2 years of related experience in one of the following domains: Security and Risk Management, Asset Security, Security Architecture and Engineering, Communications and Network Security, Identity and Access Management, Security Assessment and Testing, Security Operations, Software Development Security.

• Proficient level of discernment in the areas of business operations, risk management, industry practices and emerging trends.

• Knowledge and application of security-related monitoring, intrusion detection and scanning tools.

• Knowledge of system administration, network, and operating system hardening techniques.

• Demonstrated ability to evaluate current security practices, identify compliance gaps, and propose remediation.

What sets you apart:

• Experience operating within a security operations center (SOC)

• Experience in cyber threat hunting, cyber threat monitoring, or cyber incident response

• Experience with enterprise logging technologies such as ELK or Splunk

• Experience with endpoint detection and response agents

• Experience with network analysis and endpoint containment

• Experience with scripting languages such as Python or PowerShell

• Experience performing root cause analysis on security issues.

• Experience in responding to events/incidents in Windows, Linux, or MacOS environments

Compensation range: The salary range for this position is: $103,450 - $197,730 .

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static_assets/Media/enterprise_hr_cpra_notice_at_collection.pdf) here.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.