Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Within that space, Microsoft’s Cloud Operations & Innovation (CO+I) team is the engine that powers our cloud services. Our infrastructure is comprised of a large global portfolio of more than two hundred datacenters and one million servers. Our foundation is built upon and managed by a team of subject matter experts, who work tirelessly to support digital services for more than one billion customers and twenty million businesses in over ninety countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, and the overarching Microsoft mission to empower every person and every organization on the planet to achieve more, we have ambitious plans to grow and evolve as we meet the ever-changing and ever-increasing business demands that position Microsoft as a world-class provider. Underpinning these business imperatives, our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.

To help us achieve our objectives, growth, and transformation, we are seeking a dynamic and experienced Senior Director of Strategy and Operations to join our Integrated Planning and Execution team. This individual will be responsible for the overall management of the organization, including setting the strategic plan, publishing work plans and strategies, business process re-engineering, and overseeing day-to-day business management execution and operations. The role requires a strategic thinker with exceptional leadership skills to ensure the organization is set up effectively and operates smoothly.  

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every. As a group, CO+I is focused on personal and professional development for all employees and offers training and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

This role is located either in one or all hub locations - Atlanta, GA, Washington, D.C., Redmond, WA, San Antonio, TX or Phoenix, AZ.

Relocation support will be provided, and successful candidates must ​relocate or reside within 50 miles of the hub office location.

This role is eligible for hybrid or remote work, up to 100%.

Responsibilities

• Strategic Planning and Alignment :

• Developing and implementing strategic plans that align with business goals.

• Overseeing work plans to drive organizational success.

• Operational Excellence :

• Leading business process engineering initiatives to enhance efficiency.

• Managing day-to-day operations to ensure seamless execution.

• Talent Management :

• Institutionalizing programs for recruiting, retention, and succession planning.

• Supporting employee lifecycle management, including onboarding and training.

• Collaboration and Communication :

• Aligning with partner teams for smooth operations.

• Managing internal communications and knowledge management.

• Continuous Improvement :

• Promoting a culture of innovation and continuous improvement.

• Driving organizational initiatives and managing budgets to meet strategic objectives.

• Leadership Support :

• Acting as a right hand to the leadership team.

• Handling special projects and ensuring business continuity.

• Develop Clear Metrics :

• Establish Key Performance Indicators (KPIs) to measure the success of strategic initiatives and operational improvements.

• Foster a Collaborative Culture :

• Encourage cross-functional teams to share insights and best practices.

• Invest in Training :

• Create a robust training program that not only covers skills but also fosters leadership qualities among team members.

• Utilize Technology :

• Leverage Artificial Intelligence (AI)and other tools to streamline processes and enhance decision-making.

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Project Management, or Business, or related field AND 8+ years experience in engineering, product/technical program management, data analysis or product development

• OR equivalent experience.

• 5+ years people management experience.

• 6+ years experience managing cross-functional and/or cross-team projects.

Other Requirements

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Additional or Preferred Qualifications

• Project Management Professional certification (PMP)

• Experience leading a large team and setting goals, strategy and metrics

• Experience standing up a new organization and managing large scale and disruptive changes effectively (like a reorganization or transfer of function)

Technical Program Management M6 - The typical base pay range for this role across the U.S. is USD $161,600 - $286,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $209,600 - $314,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until November 20, 2024

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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .