About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The leader of the Finance Transformation Office (FTO) spearheads Lumen’s Finance modernization efforts, guiding executive leaders and their teams in leveraging AI and technology to revolutionize financial steering, digitization, operations, and workflows. This leader will collaborate with HR and align with corporate-wide modernization initiatives to drive, oversee, and manage process optimization, technology enablement, and change management initiatives specific to the finance function.

The Main Responsibilities

• Drive AI innovation across the finance department by collaborating with business leaders to identify opportunities to enhance efficiency and process optimization in all financial operations and within business steering (including reporting, billing, contracting, analysis, and procurement).

• Establish a governance framework and oversee the finance transformation project portfolio to provide visibility, avoid duplication, and ensure seamless integration of all technologies within financial practices.

• Establish robust metrics to evaluate the return on investment for innovative projects and initiatives, providing a clear framework to measure the impact and success of transformation endeavors, ensuring optimal resource allocation and maximized outcomes.

• Oversee a team of liaisons guiding leaders through the project intake process, providing expert guidance and visibility to leaders on the pipeline of work.

• Provide oversight of AI, simplification, and technology enablement projects and roadmaps to hold teams accountable to appropriate deadlines, responsibilities, and manage through risk or disruption.

• Develop strategies and identify funding streams to invest in innovative tools, technology, and resources to deliver scalable and forward-thinking solutions.

• Coordinate with Lumen’s AI Governance team and work within the NIST AI Risk Management Framework to ensure internal alignment and compliance.

• Create opportunities for AI coaching, develop and leverage educational resources, and deliver training to leaders and teams.

• Manage the Finance & Accounting Rotational Program (FAR) for early career Finance talent, partnering with HR to successfully implement leadership and employee development initiatives, and drive continuous improvement within the program.

• Partner with HR to identify and solve talent impacts, including global organizational design changes, skills and development needs, strategies to attract and foster key talent, and change management initiatives.

• Partner with HR to stand up a change champion team and change management roadmaps to create stakeholder buy in and sustain initiatives in the flow of work.

• Build framework for ongoing evaluation, iterative improvement, and feedback loops.

• Foster a culture of continuous improvement, consistently refining operations for better outcomes.

What We Look For in a Candidate

• BA/BS in a business, finance, or an analytical related major

• MBA preferred

• Experience managing large Finance transformation programs to align with strategic goals, drive value realization, and create organizational transparency.

• Experience with applying lean management principles to manage process optimization and technology enablement initiatives.

• Comprehensive understanding of financial programs and project management.

• Deep understanding of financial programs, innovation, project management, and change management.

• Comprehensive understanding of business operations, coaching, and process improvement.

• Excellent verbal and written communication skills. Ability to prioritize and manage a variety of complex projects and activities in a high-energy, fast-paced environment.

• Advanced problem-solving skills (critical thinking, creativity, innovation) with the ability to work across all organizational levels to resolve issues and generate results among potentially conflicting constituencies.

• Effective interpersonal and communication skills, with the ability to communicate clearly, demonstrate technical expertise, lead multi-disciplinary teams, and influence key stakeholders.

• Demonstrated ability to work collaboratively across teams.

Legal Statements

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$207,022 - $276,030 in all states.

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

Benefits (https://www.lumenbenefits.com/httpdocs2/index.html)

Bonus Structure

Requisition #: 336426

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

01/23/2025