This team will schedule outpatient procedures in Radiology. Scheduling will take place over the phone, but will include in person scheduling.

Responsibilities:

• Schedule and coordinate outpatient procedures in the Radiology/Cardiology Information System, which includes obtaining insurance information and explaining preparations for procedures.

• obtaining insurance information and explaining preparations for procedures.

• Provide excellence in customer service for patients, fellow staff, physicians and their office staff and other departments.

• Provide rotational reception duties to include greeting patients, answering additional phones and obtaining prescriptions for procedures when needed.

• Utilize the RIS effectively and accurately.

• High School graduate required.

• Healthcare background and some knowledge of medical terminology required.

• Customer service skills required.

• Basic computer skills required.

• Ability to work on the phone and with a computer for 8 hour shifts required. Licensure, Certifications, and Clearances:

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran