Using Positive Behavior Support (PBS) strategies, all DBIS staff are professional team members responsible for supporting each individual\'s right to live a safe, enjoyable, meaningful life at home and in the community. As cooperative team members, we support environments that foster creative opportunities for the changing needs and desires of the people we serve. Responsibilities: - Will assist with the start-up of the program, setting up of the house or apartment, furnishing, hiring staff, program development, etc. - The overall operation of the program(s) to include licensing regulations. - Teach and model techniques for staff. - The daily affairs, welfare and safety of the individuals we serve. This includes areas of nutrition, dress, sleep, and medical services, dental services, social services, emergency services as needed. Finally, that the individuals are involved in an appropriate day activity and recreational program suited to their needs and abilities. - Oversee individual money management needs. - Respond to crisis via the 24-hr rotating on call system. - Responsibility to arrange/provide coverage when assigned staff is not available. - Participate in team meetings; ISP Reviews, Treatment Team reviews, etc. - Active role in the development of individualized goals, behavior plans, safety plans, etc. - Hold regular program meetings. - Maintain agency certifications. - All other programmatic needs as assigned / directed by the Director of Operations. Qualifications: - Bachelor\'s degree and supervisory/management experience preferred. - High School Diploma or GED is required. - Experience working with developmental disabilities / brain injury population. - Valid driver\'s license and acceptable motor vehicle record. - Excellent communication, computer, and organizational skills. - MAP, PABC, and CPR / First Aid Certified preferred. - Able to pass background screening (CORI). Pay & Benefits: - \$50,079 - \$52,139 - based on workload, experience, and education. - MAP differential pro-rated annually and paid bi-weekly. - Paid orientation and trainings. - Generous time-off package. - Comprehensive health and dental insurance plans. - 403(B)-retirement plan, with employer matching. - Long-term disability benefits; paid life insurance. - Advancement opportunities; tuition assistance; and several more benefit options. Schedule: - Monday-Friday 9am-5pm. - On-call schedule / rotation. - On-site. Office located at residential program site. At ServiceNet, you will make a real difference. Whether you\'re working in residential direct care, clinical care, peer support, or other valuable roles, you\'ll be part of a compassionate team dedicated to supporting our community. And with over 1,500 employees and 100 programs across western Massachusetts, we\'re confident there\'s a role that\'s the right fit for you. ServiceNet is a non-profit agency supporting people with mental health challenges, developmental disabilities, brain injuries, homelessness, and more. We offer great benefits, room to grow, and plenty of rewarding opportunities. We\'d love for you to join us! Not sure which job might be right for you? No problem! Email talent@servicenet.org to speak with a hiring manager today. For additional information and to apply for open positions at ServiceNet click here!{target="blank" rel="noreferrer noopener"}