Compensation: Up to $53 per hour flat rate (depending on experience and certifications)

Thompsons Auto Group is seeking an experienced and skilled Service Technician to join our team. As a Service Technician, you will play a critical role in delivering high-quality service and repairs, contributing to our reputation for excellence. We are committed to maintaining a culture that reflects our core values: Integrity, Servant’s Attitude, Accountability, Continuous Improvement, Teamwork, and Fun. Join us and be part of a team that values personal growth, customer satisfaction, and a positive work environment.

Key Responsibilities:

• Diagnose and Repair : Accurately diagnose mechanical and electrical issues in a range of vehicles, performing repairs with precision and efficiency to meet Thompsons’ standards of quality and integrity.

• Preventative Maintenance : Perform routine maintenance services such as oil changes, tire rotations, brake checks, and fluid top-offs, always with a focus on the safety and satisfaction of our customers.

• Customer-Focused Service : Communicate openly and effectively with Service Advisors to provide accurate repair details and cost estimates, demonstrating a servant’s attitude and ensuring the customer’s needs are prioritized.

• Team Collaboration : Work closely with other technicians and team members, supporting one another and embodying the teamwork value to achieve our common goal of exceptional customer service.

• Continuous Learning : Stay current on manufacturer guidelines, technical service bulletins, and the latest diagnostic tools, reflecting our commitment to continuous improvement .

• Safety and Compliance : Follow all safety protocols and adhere to federal, state, and local regulations to maintain a safe and compliant working environment.

  What We Offer:

  At Thompsons Auto Group, we believe in supporting our employees and providing a comprehensive benefits package designed to enhance both work and life satisfaction. Our benefits include:

• 401(k) Plan with company matching

• Health Insurance : Comprehensive medical coverage

• Vision and Dental Insurance

• Life Insurance : Company-sponsored life insurance plans

• Paid Time Off : Generous vacation and personal leave to recharge

• Employee Discounts on vehicle purchases and services

• Professional Development : Opportunities for continuous learning and certifications

• A Positive, Team-Oriented Work Culture where your growth and contributions are valued

  Qualifications:

• Experience : Previous experience as an automotive technician, preferably within a dealership environment.

• Certifications : ASE Certification or manufacturer-specific certifications are highly desirable.

• Skills : Proficiency in using diagnostic tools, performing mechanical repairs, and completing electronic and safety inspections.

• Attention to Detail : Ability to work with precision, demonstrating integrity in all work to maintain high standards.

• Problem-Solving : Strong troubleshooting skills with the capability to solve complex technical issues.

• Professionalism : A commitment to maintaining a neat and professional appearance and representing Thompsons’ core values in every interaction.

  Physical Requirements:

• Environment : Work is primarily in a service bay environment.

• Mobility : Frequent standing, walking, and lifting up to 50 lbs.

• Hand Dexterity : Regular use of hands and arms for tasks involving tools and equipment.

• Visual Requirements : Ability to read technical manuals, diagrams, and vehicle documents.

  Thompsons Auto Group Culture and Core Values:

  At Thompsons Auto Group, our team thrives in a culture that values Integrity, Servant’s Attitude, Accountability, Continuous Improvement, Teamwork, and Fun . Here’s what that means for you as a Service Technician:

• Integrity : We do the right thing, ensuring every repair and customer interaction is honest and transparent.

• Servant’s Attitude : We put customers first, serving them with humility and respect.

• Accountability : We take pride in our work and own our results. Getting it right the first time is our standard.

• Continuous Improvement : We invest in personal and professional growth. Technicians are encouraged to enhance their skills and stay updated with the latest advancements in the industry.

• Teamwork : We work together as ONE Thompsons Family, always prioritizing team success over individual accomplishments.

• Fun : We believe in fostering a positive and enjoyable workplace where enthusiasm is encouraged, making it a great place for both employees and customers.

  Education and Requirements:

• Education : High school diploma or equivalent; technical training or certification is a plus.

• Licensing : Valid Driver’s License.

• Tools : Must have own set of basic automotive tools.

  All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment.

To learn more, visit us at Thompsons Family of Dealerships (https://www.thompsonsauto.com/)

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