The Opportunity:

The Collections Manager will oversee and streamline our accounts receivable processes, ensuring timely collections from clients while maintaining positive client relationships. This role requires a detail-oriented, proactive professional who can balance assertiveness with diplomacy in managing outstanding invoices for a professional services firm. 

Responsibilities:

• Lead the collections process for accounts receivable, including monitoring aged receivables and implementing effective strategies to ensure timely payments.   
• Develop and maintain strong relationships with clients to address and resolve payment issues while upholding the firm's commitment to exceptional client service.   
• Collaborate with project managers, project coordinators and accounting team to resolve payment issues.    
• Create and manage reports on collection metrics, accounts receivable aging, and cash flow forecasts for senior leadership.   
• Implement and refine collection policies and procedures to improve efficiency and reduce outstanding accounts receivable.   
• Coordinate with legal teams as necessary for escalated collection efforts.   
• Stay up to date on industry best practices and applicable regulations related to collections and accounts receivable.   
• Assist Accounting Team with preparation of Lien Waivers, Sworn Statements and other documentation required for clients to pay invoices.  
• Assist Accounting Team with processing of cash receipts and other miscellaneous accounting tasks.  

Requirements:

• Minimum of 5 years of experience in collections, preferably within the professional services or consulting industry.   
• Demonstrated success in reducing outstanding receivables and improving cash flow.   
• Excellent interpersonal and communication skills, with the ability to navigate sensitive financial discussions professionally.   
• Proficiency in accounting software and tools (i.e. Microsoft Office Suite, Deltek Vantage Point).   
• High level of attention to detail, organization, and problem-solving abilities.   
• Ability to analyze data and generate actionable insights for continuous improvement.   

SME's Core Values:

• Honesty and Integrity
• Respect
• Selfless Service
• Teamwork
• Practical Solutions

* Benefits:*

At SME, we believe that taking care of our employees is the cornerstone of our success. Our commitment to your well-being goes beyond a job- it is about helping you thrive both personally and professionally. We offer a benefits package that is not simply meeting an expectation, but a key component of your overall job satisfaction. The following list highlights many of the benefits SME offers its employees.

• SME provides Medical, Dental, and Vision after 30 days of employment.
• SME covers the premium cost of medical insurance so that you and your families never have to worry about the costs of healthcare.
• 401k match
• Yearly profit sharing that goes directly into your 401k
• Yearly performance bonuses
• Yearly wage evaluations
• Flexible Spending Account
• Tuition Reimbursement
• Competitive Paid Time Off
• Volunteer Time Off