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DUNKIN DONUTS Restaurant General Manager in PORTAGE, Wisconsin

JOB REQUIREMENTS: The Restaurant Manager provides strong, positive leadership to ensure exceptional guest experience, operational excellence, and profitable top-line sales. They oversee all aspects of the restaurant\'s operations in alignment with Dunkin\' standards, franchisee policies, and applicable laws. Key Responsibilities: Perform all duties of Restaurant Team Members Recruit, hire, train, and supervise all restaurant team members, including Shift Leaders, Bakers, and support staff Foster a positive work environment by promoting teamwork, providing coaching, and resolving conflicts Implement and oversee training programs to enhance team performance Lead by example, demonstrating professionalism, a strong work ethic, and adherence to company values Oversee daily operations, including opening/closing, cash management, inventory control, and adherence to brand standards Ensure compliance with health, safety, and sanitation regulations Build and maintain a guest-focused culture, reviewing feedback and implementing action plans for improvement Develop strategies to improve efficiency, reduce waste, and enhance productivity Deliver outstanding customer service and address guest concerns effectively Manage food and labor costs, inventory levels, and waste to maximize profitability Engage with the local community and explore partnership opportunities Stay informed on industry trends, competitor activities, and customer preferences to identify business opportunities Communicate priorities, goals, and performance results to the team Oversee new product rollouts, marketing initiatives, and in-store promotions Manage vendor orders to ensure sufficient stock of all products Conduct self-assessments and implement corrective action plans for food safety and brand compliance Ensure the restaurant meets budget expectations set by the franchisee Key Skills & Traits Team-oriented in a fast-paced environment Punctual, honest, and positive attitude Possesses an inspiring and motivating personality Exercises good time-management and problem-solving Willingness to learn and adapt to change Ability to train and develop a team Guest-focused with strong time management and problem-solving skills Motivational leadership abilities Physical Requirements: Standing for extended periods Repetitive movements such as bending, stooping, and reaching Lifting objects, ice, products, and boxes up to 20lbs Wearing a headset Working in a compact space ***** OTHER EXPERIENCE AND QUALIFICATIONS: Basic computer skills Fluent in spoken and written English Previous leadership experience in retail, restaurant, or hospitality Strong analytical skills and business acumen Works well with others in a fun, fast-paced team environment Prompt and professional Ability to train and develop a team ***** APPLICATION INSTRUCTIONS: Apply Online: www.teamtmart.com/careers

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