Job Title: HR SpecialistJob Description

The Caregiver Relations Consultant II serves as a trusted resource for Core Leaders and Caregivers facing employee relations matters that require content and subject-matter expertise. The role ensures consistent and best practice approaches to positive employee and labor relations, adherence to HR policies, compliance with regulatory and policy requirements and standards, investigations, and recommendations for workplace environment improvement. Additional responsibilities include employee relations research, identifying trends and patterns for critical intervention, labor relations research, dispute alternatives, policy development, effective recordkeeping, and data integrity. Key Responsibilities: • Consult with core leaders on complex investigations and recommend appropriate corrective action and discipline. • Escalate highly complex or potential Title VII allegations to Sr. HR Consultant. • Identify opportunities for problem resolution between core leaders and caregivers. • Manage risk and deploy best practices in ER service administration (e.g. Regulatory Bodies, EEOC, ADA/LOA, Wage & Hour, Wrongful Discharge). • Advocate fair and appropriate workplace practices in line with mission, values, and legal parameters. • Lead challenging conversations and interactions. • Promote and utilize HR technology, metrics, and systems to support business needs. • Ensure accurate and timely case management using the ServiceNow system for data compliance and reporting. • Focus on real-time ER assessments and investigations/recommendations. • Collaborate with core leaders, local HR, HRSC, HR Connect, HR Consultants, and Labor/Employment counsel as appropriate. • Demonstrate service excellence and positive interpersonal relations with caregivers, internal and external customers to maximize productivity and service delivery. • Respond timely to complex questions, researching appropriate information and soliciting SME input as needed. • Escalate issues through a formalized process within HR Consulting and other business partners. • Resolve core leader and caregiver concerns through various employment life cycle steps. • Advise core leaders on HR policies, procedures, and protocols. • Apply extensive knowledge of compliance and legal requirements relevant to the position's scope. • Use critical thinking and strategic methodology to develop innovative service delivery solutions and lead small projects as needed. • Ensure compliance with confidentiality policies in accordance with State and Federal laws. • Demonstrate strong communication skills, including listening, verbal, and written communication. • Educate and influence caregivers and leaders effectively. • Apply extensive knowledge of employee relations principles, including Federal and State employment laws, organizational policies, and collective bargaining agreements. • Act as a trusted advisor during key moments throughout the employment life cycle, providing a personalized and effective experience during employee relations situations. • Maintain balance between caregiver and core leader relationships.

Hard Skills

• Employee relations expertise

• HR policy adherence

• Compliance with regulatory and policy requirements

• Investigations and workplace improvement

• Labor relations research

• Effective recordkeeping

• Data integrity

• HR technology utilization

• ServiceNow system proficiency

Soft Skills

• Critical thinking

• Strategic methodology

• Strong communication skills

• Ability to lead challenging conversations

• Service excellence

• Positive interpersonal relations

• Effective education and influence

• Listening for key messages/themes

• Balance between caregiver and core leader relationships

Job Type

This is a contract position with a duration of 6 Month(s).

Work Site

This is a fully on-site position in Portland, Oregon.

Work Environment

Two positions open: 4400 NE Halsey St Bldg 1 Portland OR United States

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.