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Job Information

Nuvance Health MPPR Float Region D - Poughkeepsie, NY in Poughkeepsie, New York

Description

Medical Practice Patient Representative Monday – Friday 8:00am – 5:00pm

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Summary:

Provides clerical and administrative support and coordinates the patient care activities for physician practice.

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Responsibilities:

  1. Ensures accuracy of patient's information, including demographics and insurance.

  2. Performs reception of customers and communicates pleasantly and effectively.

  3. Answers phones, routes calls, take messages, conveys information, and assures accurate communication.

  4. Registers, verifies and schedules patient appointments, testing, and referrals.

  5. Reschedules cancelled, no show, tickler appointments.

  6. Processes record requests, including the copying, billing, charging and recording.

  7. Collects co-pays and reconciles moneys for deposit.

  8. Obtains and coordinates record retrieval for new and established patients.

  9. Completes audits as assigned.

  10. Performs intake and processing of medical records and other documentation and correspondence via eFax.

  11. Presents a professional appearance and image.

  12. Fulfills all compliance responsibilities related to the position.

  13. Maintains and Model Nuvance Health Values.

  14. Demonstrates regular, reliable and predictable attendance.

  15. Performs other duties as required.

Other information:

Required: MS Outlook, Data Entry, Excellent Communication Skills (written and verbal). HS Graduate or Equivalent.

Minimum Experience: six months

Desired: Practice Management System experience, Medical office experience, MS Excel.

Location: Poughkeepsie-7 Fox Street

Work Type: Full-Time

Standard Hours: 40.00

FTE: 1.000000

Work Schedule: Day 8

Work Shift: 8 hours shifts per day

Org Unit: 1193

Department: Nursing Floats

Exempt: No

Grade: S3

Salary Range: $17.20- $29.5147 Hourly

EOE, including disability/vets.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to assure that you are considered for current or future opportunities.

We are an equal opportunity employer

Qualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to ensure that you are considered for current or future opportunities.

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