A Place Where People Matter. Start your career journey with Univar Solutions! Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you. Primary Purpose: The Accounts Receivable (AR) Specialist position focuses on high volume business to business direct customer contact in collecting and reconciling disputes with customers, controlling and preventing the continuation of outstanding past due receivables, and minimizing bad debit risk to the organization while ensuring customer satisfaction and proactive sales engagement. What You'll Do: Ownership of all aspects of customer AR including collection of past due balances, reconciliation of account, on account cash and credit memo application, and identifying/reporting of disputed invoices with customers to ensure timely payment, keeping aged AR and bad debt to a minimum all while maintaining a positive customer experience Collaborates with customer, sales, customer solutions, dispute management and C2C management to resolve payment issues while using good judgement. Reconciles complex dispute data from customer and prepares for resolution Analyzes information and communicates to supervisor as needed to determine next course of action Mitigates customer risk by asking the right questions, reviewing credit and setting appropriate credit line following policies and procedures to support credit and receivable requirements. Ensures policies and procedures are followed supporting organizational financial requirements What You'll Need: Bachelor's degree in Business/Accounting, from fully accredited four-year institution or equivalent work experience 1 - 2 years of business-to-business or consumer collection experience preferred Proven history of successful dispute reconciliation/troubleshooting Knowledge and experience working with MS Office Suite, with strong Excel skills SAP or major ERP experience Experience using and leading accounts with major collection software (Get Paid, High Radius) Compressive experience in entire orders to cash cycle Understanding credit risk principles Excellent negotiation skills, ability to gain trust and confidence with customers, management, and peers Shown success in identifying root cause issues and problem solving with cross-functional teams and various departments Knowledge of collection principles with ability to reconcile credits & debits Demonstrated ability to manage time, organize and set priorities in order to meet deadlines Strong analytical skills and meticulous attention to detail Highly adaptable, self-motivated with a desire for continuous learning and improvement Where You'll Work: This is a hybrid role in Dublin, OH Univar Solutions is a leading, global distributor of chemicals and ingredients essential to the safety, health, and wellbeing of our daily lives from life-saving medicines and vitamins to hand sanitizers and industrial materials used for cleaning, construction, and more. Our global team of more than 10,000 employees support our vision to redefine distribution and be the most valued chemical and ingredient distributor on the planet! We offer a Total Rewards package that includes market aligned pay and incentives as well as a diverse benefits offering to support our employees' physical, emotional, and financial wellbeing. Univar Solutions supports sustainable solutions for the world around us so that we can do our part to help keep our communities healthy, fed, clean, and safe! We are committed to a diverse workforce and a culture of inclusion. Together, we are building a culture that acknowledges the unique experiences, perspectives and expertise of individuals and provides the development and growth opportunities to empower us to redefine our industry. Univar Solutions is an equal opportunity employer. All qualified ap